Employee Relations Investigator Job at UCLA Health in Los Angeles County

Description In partnership with Employee and Labor Relations, you will facilitate complaint resolution, when appropriate. In this role, you will e ffectively coordinate investigations and/or collaborate with Employee and Labor Relations, Office of Compliance and Privacy Services, Staff Diversity Compliance, Title IX, Risk Management, Staff/Faculty Counseling, Audit, Campus HR, Local/General Counsel and UCOP when appropriate/required. As our Employee Relations Investigator, you will also provide training and consultation to departments in a variety of employee relations/complaint areas to reduce future complaints and liability. You will a ssist in process improvements related to complaint investigations; within Human Resources and in coordination with other UCLA Offices/UCOP. You will also m anage special projects as assigned, serve on cross functional task forces/committees and provide cross coverage for Employee Relations as needed. Salary: $105,700 to $234,500 Annually Qualifications · 7+ years of progressive experience in employee relations/complaint investigations (or related experience). · Healthcare industry, higher education, and/or public sector experience preferred; experience in a union environment preferred. · Ability to lead and conduct all aspects of complex workplace investigations. · Working knowledge of employment laws and regulations (e.g. DOL, EEOC, Title IX, FMLA/CFRA, ADA, etc). · Strong analytical skills to interpret and dissect complex issues. · Strong written communication skills to write clear, concise and logical reports, correspondence and summaries. · Strong oral communication skills to effectively convey and explain information to all levels of employees and management. Strong skills in effectively conducting investigatory interviews. · Strong interpersonal skills; with ability to listen well, demonstrate sensitivity to all parties, and facilitate resolutions. · Ability to build relationships and work collaboratively with other UCLA offices ( Title IX Office, Office of Legal Affairs, Office of Compliance and Privacy Services, Insurance and Risk Management, etc.) and with the UC Office of the President. · MS Office Suite proficiency (MS Word, Outlook, Power Point, etc). In Summary: In this role, you will coordinate investigations and/or collaborate with Employee and Labor Relations, Office of Compliance and Privacy Services, Title IX, Risk Management, Staff/Faculty Counseling, Audit, Campus HR, Local/General Counsel and UCOP . You will a ssist in process improvements related to complaint investigations . En Español: Descripción En asociación con el Empleado y las Relaciones Laborales, facilitará la resolución de quejas cuando sea apropiado. En este papel, también coordinará efectivamente investigaciones y/o consultas a los departamentos en una variedad de áreas de relaciones laborales / reclamaciones para reducir las quejas y responsabilidad del personal, Servicios de Cumplimiento y Privacidad, Compliance Diversity of Staff, Título IX, Gestión de Riesgos, Asesoramiento al Personal/Facultad, Auditoría, Recursos Humanos del Campus, Consejero General Local/Local y UCOP si es conveniente/necesario. Como nuestro Investigador de Relaciones de Empleados, también proporcionará capacitación y consulta a los Departamentos en diversas áreas de relación laboral/complacencia para reducir denuncias y responsabilidades futuras. · Fuertes habilidades de comunicación escrita para escribir informes claros, concisas y lógicos, correspondencia y resúmenes. · Fuerte habilidad de comunicación oral para transmitir y explicar eficazmente la información a todos los niveles de empleados y gerentes. Fuerte capacidad para llevar a cabo entrevistas investigativas con eficacia. · Fortas habilidades interpersonales; aptitud para escuchar bien, demostrar sensibilidad hacia todas las partes y facilitar resoluciones. · Capacidad para construir relaciones y trabajar en colaboración con otras oficinas de UCLA (Oficina del Título IX, Oficina de Asuntos Jurídicos, Oficio de Servicios de Compliance y Privacidad, Seguro y Gestión de Riesgos, etc.) y con la Oficina del Presidente.