Glovis America - 3235 Satellite Blvd, 3235 Satellite Blvd, Duluth, Georgia, United States of America
Job Description Posted Wednesday, February 18, 2026 at 11:00 AM | Expires Monday, August 31, 2026 at 9:59 AM
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.
Summary The Supervisor - TPL Sales & Operations position is responsible for leading the Sales Operations function within the TPL (Third-Party Logistics) business unit. This role ensures alignment between Sales, Operations, Finance, and Corporate teams to drive revenue growth, margin control, and operational stability. The Supervisor oversees contract management, pricing control, settlement governance, and KPI performance while supporting strategic key accounts.
Responsibilities
Support Sales team in RFQ/RFP response, pricing validation, and margin structure review
Support Sales team in RFQ/RFP response, pricing validation, and margin structure review
Validate AR/AP structure, GP% targets, and cost assumptions before submission
Monitor monthly revenue, cost, and gross profit performance by account
Identify risk accounts and propose corrective action plan
Contract & Compliance Management
Review customer contracts, simplified contracts, and internal approval processes (Red Folder, etc.)
Ensure pricing and scope alignment between Sales agreement and operational execution
Maintain contract database and renewal schedule control
Key Account Operational Oversight
Ensure compliance with internal accounting and audit standards
Process Optimization & System Alignment
Standardize Sales-to-Operation handover process
Improve SOP for pricing approval, cost updates, and exception handling
Collaborate with IT/System team for S-ERP, LOTS, or related tools improvement
Supervise Sales Ops team members (work allocation, KPI, coaching)
Develop performance metrics and conduct regular evaluations
Oversee high-volume / high-risk accounts to ensure service stability
Coordinate issue resolution across Operations, W&D, and Finance
Escalate critical risks to management with structured reporting
Settlement & Financial Control
Monitor billing accuracy and settlement cycle time
Oversee dispute management and credit exposure
Support training and onboarding of new hires
Other duties as assigned
Compensation Range $69,000 - $78,000 per year (Subject to Compensation Study Upon Candidate Selection)
Benefits of working at Hyundai GLOVIS America Inc.
Medical Insurance
Vision Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short-Term & Long-Term Disability
Paid Vacation, Holidays, and Sick leave
Pet Insurance
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement*
401(k) with Generous Matching
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
Discretionary Bonuses*
Tuition Reimbursement*
*Benefits may vary by location. All benefits pursuant to Company policy
Skills & Qualifications
General understanding of the Supply Chain Management and the logistics industry Required
Ability to establish business plan and proceed new business developments/projects Required
Must be proficient with PC's Required
Intermediate MS Excel, Power Point, Word and database management Required
Understanding of the full range of Freight Forwarding services, including movement scheduling, monitor and control services, cost optimization, and various industry specific requirements Required
Excellent written and verbal communication skills in both English and Korean required due to extremely high volume of communication with customers/vendors in Korea Preferred
Education & Experience
Bachelors Degree Required
5 - 8 Years of direct experience in Supply Chain Management, Freight Forwarding, Logistics Required
1 - 3 years of supervisory experience Required
6 - 9 Years of direct experience in Supply Chain Management, Freight Forwarding, and Logistics Preferred
4 - 7 years of supervisory experience Preferred
Physical Requirements
Ability to sit in front of a desk and/or in front of the computer for long periods
Repetitive use of hand/grasping product, writing, and typing
Lift up to 20lbs
Carry up to 20lbs
Stand/walk
Possibility of domestic travel - 10%
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Working and Environmental Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Typical office environment with low-level noise exposure
This position is located in the Irvine, CA office
Communication with employees and field partners will be primarily conducted via phone and email.
The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.
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Job Description Posted Wednesday, February 18, 2026 at 11:00 AM | Expires Monday, August 31, 2026 at 9:59 AM
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.
Summary The Supervisor - TPL Sales & Operations position is responsible for leading the Sales Operations function within the TPL (Third-Party Logistics) business unit. This role ensures alignment between Sales, Operations, Finance, and Corporate teams to drive revenue growth, margin control, and operational stability. The Supervisor oversees contract management, pricing control, settlement governance, and KPI performance while supporting strategic key accounts.
Responsibilities
Support Sales team in RFQ/RFP response, pricing validation, and margin structure review
Support Sales team in RFQ/RFP response, pricing validation, and margin structure review
Validate AR/AP structure, GP% targets, and cost assumptions before submission
Monitor monthly revenue, cost, and gross profit performance by account
Identify risk accounts and propose corrective action plan
Contract & Compliance Management
Review customer contracts, simplified contracts, and internal approval processes (Red Folder, etc.)
Ensure pricing and scope alignment between Sales agreement and operational execution
Maintain contract database and renewal schedule control
Key Account Operational Oversight
Ensure compliance with internal accounting and audit standards
Process Optimization & System Alignment
Standardize Sales-to-Operation handover process
Improve SOP for pricing approval, cost updates, and exception handling
Collaborate with IT/System team for S-ERP, LOTS, or related tools improvement
Supervise Sales Ops team members (work allocation, KPI, coaching)
Develop performance metrics and conduct regular evaluations
Oversee high-volume / high-risk accounts to ensure service stability
Coordinate issue resolution across Operations, W&D, and Finance
Escalate critical risks to management with structured reporting
Settlement & Financial Control
Monitor billing accuracy and settlement cycle time
Oversee dispute management and credit exposure
Support training and onboarding of new hires
Other duties as assigned
Compensation Range $69,000 - $78,000 per year (Subject to Compensation Study Upon Candidate Selection)
Benefits of working at Hyundai GLOVIS America Inc.
Medical Insurance
Vision Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short-Term & Long-Term Disability
Paid Vacation, Holidays, and Sick leave
Pet Insurance
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement*
401(k) with Generous Matching
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
Discretionary Bonuses*
Tuition Reimbursement*
*Benefits may vary by location. All benefits pursuant to Company policy
Skills & Qualifications
General understanding of the Supply Chain Management and the logistics industry Required
Ability to establish business plan and proceed new business developments/projects Required
Must be proficient with PC's Required
Intermediate MS Excel, Power Point, Word and database management Required
Understanding of the full range of Freight Forwarding services, including movement scheduling, monitor and control services, cost optimization, and various industry specific requirements Required
Excellent written and verbal communication skills in both English and Korean required due to extremely high volume of communication with customers/vendors in Korea Preferred
Education & Experience
Bachelors Degree Required
5 - 8 Years of direct experience in Supply Chain Management, Freight Forwarding, Logistics Required
1 - 3 years of supervisory experience Required
6 - 9 Years of direct experience in Supply Chain Management, Freight Forwarding, and Logistics Preferred
4 - 7 years of supervisory experience Preferred
Physical Requirements
Ability to sit in front of a desk and/or in front of the computer for long periods
Repetitive use of hand/grasping product, writing, and typing
Lift up to 20lbs
Carry up to 20lbs
Stand/walk
Possibility of domestic travel - 10%
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Working and Environmental Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Typical office environment with low-level noise exposure
This position is located in the Irvine, CA office
Communication with employees and field partners will be primarily conducted via phone and email.
The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.
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