Air & Ocean Import Coordinator (Minneapolis)
Elsdon Group, Minneapolis, Minnesota, United States, 55400
Location:
Minneapolis, MN Type:
Full-Time | Onsite About the Company Our client is a market-leading global freight forwarder, recognized for operational excellence, strong carrier relationships, and a customer-first mindset. With a growing presence in Minneapolis, they offer a collaborative, fast-paced environment where logistics professionals can build long-term careers. Position Overview The Air & Ocean Import Coordinator is responsible for managing end-to-end import shipments via air and ocean freight. This role ensures the timely, compliant, and cost-effective movement of cargo while delivering exceptional service to customers. The ideal candidate is detail-oriented, proactive, and thrives in a high-volume freight forwarding environment. Key Responsibilities Coordinate air and ocean import shipments from origin to final delivery Arrange and monitor freight movement, including bookings, tracking, and arrival notices Prepare, review, and process import documentation (HBL/MBL, invoices, packing lists, ISF, etc.) Ensure compliance with U.S. Customs and other regulatory requirements Communicate daily with overseas agents, carriers, customs brokers, and trucking providers Provide proactive updates to customers regarding shipment status and exceptions Resolve shipment discrepancies, delays, and service issues efficiently Accurately rate shipments and ensure timely billing and cost control Maintain shipment records and data integrity within the TMS Support continuous improvement initiatives and SOP adherence Qualifications & Experience 2+ years of air and/or ocean import experience within a freight forwarding environment Strong understanding of international import procedures and documentation Knowledge of Incoterms, customs clearance processes, and compliance standards Experience working with TMS and freight forwarding systems Excellent communication and customer service skills Strong organizational skills with the ability to manage multiple shipments simultaneously Detail-oriented with a problem-solving mindset Preferred Qualifications Experience handling both air and ocean imports Exposure to high-volume or time-critical freight Customs brokerage or compliance knowledge What’s on Offer Competitive salary and performance-based incentives Comprehensive benefits package (medical, dental, vision, 401k, PTO) Stable, full-time onsite role in the Minneapolis office Opportunity to join a market leader with clear growth and development paths Collaborative and professional team environment
Minneapolis, MN Type:
Full-Time | Onsite About the Company Our client is a market-leading global freight forwarder, recognized for operational excellence, strong carrier relationships, and a customer-first mindset. With a growing presence in Minneapolis, they offer a collaborative, fast-paced environment where logistics professionals can build long-term careers. Position Overview The Air & Ocean Import Coordinator is responsible for managing end-to-end import shipments via air and ocean freight. This role ensures the timely, compliant, and cost-effective movement of cargo while delivering exceptional service to customers. The ideal candidate is detail-oriented, proactive, and thrives in a high-volume freight forwarding environment. Key Responsibilities Coordinate air and ocean import shipments from origin to final delivery Arrange and monitor freight movement, including bookings, tracking, and arrival notices Prepare, review, and process import documentation (HBL/MBL, invoices, packing lists, ISF, etc.) Ensure compliance with U.S. Customs and other regulatory requirements Communicate daily with overseas agents, carriers, customs brokers, and trucking providers Provide proactive updates to customers regarding shipment status and exceptions Resolve shipment discrepancies, delays, and service issues efficiently Accurately rate shipments and ensure timely billing and cost control Maintain shipment records and data integrity within the TMS Support continuous improvement initiatives and SOP adherence Qualifications & Experience 2+ years of air and/or ocean import experience within a freight forwarding environment Strong understanding of international import procedures and documentation Knowledge of Incoterms, customs clearance processes, and compliance standards Experience working with TMS and freight forwarding systems Excellent communication and customer service skills Strong organizational skills with the ability to manage multiple shipments simultaneously Detail-oriented with a problem-solving mindset Preferred Qualifications Experience handling both air and ocean imports Exposure to high-volume or time-critical freight Customs brokerage or compliance knowledge What’s on Offer Competitive salary and performance-based incentives Comprehensive benefits package (medical, dental, vision, 401k, PTO) Stable, full-time onsite role in the Minneapolis office Opportunity to join a market leader with clear growth and development paths Collaborative and professional team environment