Account Manager (Charlotte)
Specialized Recruiting Group - York County / South Charlotte, Charlotte, North Carolina, United States, 28245
Inside Sales / Account Manager
Location:
Charlotte, NC Job Type:
Full-Time Industry:
Manufacturing
Position Overview We are seeking a motivated and customer-focused
Inside Sales / Account Manager
to join our growing team. In this role, you will manage existing customer accounts, process orders, provide product guidance, and support business development initiatives. The ideal candidate will be a strong communicator with solid technical aptitude and a passion for building long-term customer relationships.
Key Responsibilities Serve as the primary point of contact for assigned customer accounts Manage inbound inquiries, provide quotes, and process orders accurately and efficiently Develop and maintain strong, lasting relationships with customers through proactive communication Collaborate with internal teams—including engineering, operations, and customer service—to ensure customer needs are met Identify opportunities for upselling, cross-selling, and account growth Maintain accurate records of customer interactions, orders, and forecasts Learn and effectively communicate product information, including mechanical components and system capabilities Support the sales team with administrative tasks, reporting, and follow-up as needed Qualifications Minimum 2 years of B2B inside sales experience preferred Excellent communication skills , both written and verbal Solid computer proficiency , including Microsoft Office (Excel, Word, Outlook), and the ability to learn new software platforms Ability to work independently as well as collaboratively across departments Strong customer service orientation and an aptitude for building long-term relationships Mechanical aptitude and solid math skills required Experience with
hydraulics and/or pneumatics
is a plus but not required High school diploma required ; additional education or relevant experience preferred
Charlotte, NC Job Type:
Full-Time Industry:
Manufacturing
Position Overview We are seeking a motivated and customer-focused
Inside Sales / Account Manager
to join our growing team. In this role, you will manage existing customer accounts, process orders, provide product guidance, and support business development initiatives. The ideal candidate will be a strong communicator with solid technical aptitude and a passion for building long-term customer relationships.
Key Responsibilities Serve as the primary point of contact for assigned customer accounts Manage inbound inquiries, provide quotes, and process orders accurately and efficiently Develop and maintain strong, lasting relationships with customers through proactive communication Collaborate with internal teams—including engineering, operations, and customer service—to ensure customer needs are met Identify opportunities for upselling, cross-selling, and account growth Maintain accurate records of customer interactions, orders, and forecasts Learn and effectively communicate product information, including mechanical components and system capabilities Support the sales team with administrative tasks, reporting, and follow-up as needed Qualifications Minimum 2 years of B2B inside sales experience preferred Excellent communication skills , both written and verbal Solid computer proficiency , including Microsoft Office (Excel, Word, Outlook), and the ability to learn new software platforms Ability to work independently as well as collaboratively across departments Strong customer service orientation and an aptitude for building long-term relationships Mechanical aptitude and solid math skills required Experience with
hydraulics and/or pneumatics
is a plus but not required High school diploma required ; additional education or relevant experience preferred