Account Manager (Alpharetta)
Kinetic Personnel Group, Inc, Alpharetta, Georgia, United States, 30239
About the Role
We’re seeking a motivated Account Manager to oversee a portfolio of retail customers and drive year-over-year growth. This role manages daily account operations, supports promotional execution, analyzes performance, and partners cross-functionally to deliver strong results. Candidates must be fluent in retail terminology and operations, including promotions, sell-in/sell-through, POS systems, and merchandising.
What You’ll Do Manage day-to-day activities for assigned retail accounts Serve as the primary contact for retail partners, ensuring timely and accurate communication Track KPIs, sales performance, and promotional activity; share insights with leadership Analyze sales trends and assortment performance to support recommendations Collaborate with Sales, Marketing, Design, Quality, Customer Service, and overseas teams Communicate customer requirements clearly across U.S. and Asia-based teams Prepare presentations for business reviews and line reviews Participate in customer meetings and internal planning calls Support promotional programs and packaging updates Monitor quality metrics and RTV performance Assist with corporate initiatives and special projects
What You Bring Bachelor’s degree in Business, Marketing, or related field (or equivalent experience) 3–5 years in account management, sales support, merchandising, or similar roles Experience with Big Box, Mass, Cooperative, or Specialty retail accounts Familiarity with corporate retail contacts (Merchants, Product Development, Inventory/Planning) E-commerce or omnichannel experience preferred Strong communication, project management, and analytical skills Proficiency in Microsoft Office; strong presentation skills
Additional Details Some travel (2-3 times a year) across the U.S., Canada, and Mexico No supervisory responsibilities Strong written and verbal communication required
What You’ll Do Manage day-to-day activities for assigned retail accounts Serve as the primary contact for retail partners, ensuring timely and accurate communication Track KPIs, sales performance, and promotional activity; share insights with leadership Analyze sales trends and assortment performance to support recommendations Collaborate with Sales, Marketing, Design, Quality, Customer Service, and overseas teams Communicate customer requirements clearly across U.S. and Asia-based teams Prepare presentations for business reviews and line reviews Participate in customer meetings and internal planning calls Support promotional programs and packaging updates Monitor quality metrics and RTV performance Assist with corporate initiatives and special projects
What You Bring Bachelor’s degree in Business, Marketing, or related field (or equivalent experience) 3–5 years in account management, sales support, merchandising, or similar roles Experience with Big Box, Mass, Cooperative, or Specialty retail accounts Familiarity with corporate retail contacts (Merchants, Product Development, Inventory/Planning) E-commerce or omnichannel experience preferred Strong communication, project management, and analytical skills Proficiency in Microsoft Office; strong presentation skills
Additional Details Some travel (2-3 times a year) across the U.S., Canada, and Mexico No supervisory responsibilities Strong written and verbal communication required