Senior Customer Success Manager — SaaS ROI & Adoption

A leading technology firm is seeking a Customer Success Manager to drive customer transformation and adoption of their platform. You will manage customer journeys from post-implementation through value delivery. This role requires 5-8 years in B2B SaaS with proven stakeholder orchestration skills. You will lead customer health monitoring, drive ROI through workshops, and navigate organizational complexities. This position is remote with occasional travel, making it essential to collaborate effectively with global teams. #J-18808-Ljbffr