Position Overview:
TLV Corporation
has an exciting opportunity for a motivated and customer‑focused
Account Manager
to join our CCC department. This role is ideal for an energetic professional who thrives in a fast‑paced, collaborative environment and enjoys managing customer relationships, projects, and cross‑functional communication. As part of a dynamic organization, you will have the opportunity to
learn, develop, and grow
while supporting customers across a wide range of industrial applications. The Account Manager plays a critical role in delivering excellent customer service, coordinating internal resources, and contributing to the continued success of a global leader in steam engineering products and services.
Location: Charlotte NC (Hybrid)
Responsibilities: Utilize Microsoft Dynamics NAV (ERP system) to manage daily commercial activities Enter and manage customer purchase orders, quotations, and related documentation Check product availability, manage inventory inquiries, and communicate accurate lead times Build and maintain strong relationships with customers, distributors, and internal teams Serve as a primary liaison between customers, Outside Sales, Engineering, and Management Manage multiple customer projects simultaneously from quotation through delivery Create vendor purchase orders to support assigned projects Analyze material flow and supply data to identify trends and mitigate potential issues Provide high-quality customer service via phone and email Respond to commercial inquiries from End Users and Distributors Proactively identify and resolve customer and internal issues Support distributor training on TLV policies, procedures, and product knowledge Assist with onboarding and training of new Inside Sales team members Assist with warranty claims and product returns as needed
Education: 4 Year Bachelor’s Degree 4+ years of experience
Company Description: Established in Japan in 1950,
TLV
has grown into a global authority in steam engineering products and services. Today, TLV operates subsidiaries in 12 countries and works with a network of more than 100 distributors across 50+ countries worldwide. With a strong commitment to
quality first
and
engineering originality , TLV has earned over
4,700 patents and utility models
globally. Our expertise extends beyond products to include comprehensive
consulting and engineering solutions
that help customers optimize energy efficiency, safety, and operational performance. TLV proudly supports some of the world’s largest companies across a wide range of steam‑using industries, including refining and petrochemical, food and beverage, chemical, paper and printing, pharmaceutical, plastics, tires and rubber, power and energy generation, cosmetics, laundry and textiles, and breweries. TLV Corporation
is an Equal Opportunity Employer. We value diversity and are committed to fostering an inclusive and respectful workplace for all employees. TLV Corporation
offers a
gold‑standard benefits package , providing high‑quality coverage with minimal to no cost for our employees.
has an exciting opportunity for a motivated and customer‑focused
Account Manager
to join our CCC department. This role is ideal for an energetic professional who thrives in a fast‑paced, collaborative environment and enjoys managing customer relationships, projects, and cross‑functional communication. As part of a dynamic organization, you will have the opportunity to
learn, develop, and grow
while supporting customers across a wide range of industrial applications. The Account Manager plays a critical role in delivering excellent customer service, coordinating internal resources, and contributing to the continued success of a global leader in steam engineering products and services.
Location: Charlotte NC (Hybrid)
Responsibilities: Utilize Microsoft Dynamics NAV (ERP system) to manage daily commercial activities Enter and manage customer purchase orders, quotations, and related documentation Check product availability, manage inventory inquiries, and communicate accurate lead times Build and maintain strong relationships with customers, distributors, and internal teams Serve as a primary liaison between customers, Outside Sales, Engineering, and Management Manage multiple customer projects simultaneously from quotation through delivery Create vendor purchase orders to support assigned projects Analyze material flow and supply data to identify trends and mitigate potential issues Provide high-quality customer service via phone and email Respond to commercial inquiries from End Users and Distributors Proactively identify and resolve customer and internal issues Support distributor training on TLV policies, procedures, and product knowledge Assist with onboarding and training of new Inside Sales team members Assist with warranty claims and product returns as needed
Education: 4 Year Bachelor’s Degree 4+ years of experience
Company Description: Established in Japan in 1950,
TLV
has grown into a global authority in steam engineering products and services. Today, TLV operates subsidiaries in 12 countries and works with a network of more than 100 distributors across 50+ countries worldwide. With a strong commitment to
quality first
and
engineering originality , TLV has earned over
4,700 patents and utility models
globally. Our expertise extends beyond products to include comprehensive
consulting and engineering solutions
that help customers optimize energy efficiency, safety, and operational performance. TLV proudly supports some of the world’s largest companies across a wide range of steam‑using industries, including refining and petrochemical, food and beverage, chemical, paper and printing, pharmaceutical, plastics, tires and rubber, power and energy generation, cosmetics, laundry and textiles, and breweries. TLV Corporation
is an Equal Opportunity Employer. We value diversity and are committed to fostering an inclusive and respectful workplace for all employees. TLV Corporation
offers a
gold‑standard benefits package , providing high‑quality coverage with minimal to no cost for our employees.