Catering Sales Manager
TPG Hotels and Resorts, Portsmouth, New Hampshire, United States, 00215
Job Overview
The Catering Sales Manager is responsible for planning, coordinating, and executing events, conferences, and conventions hosted at the hotel. This role involves sales, client liaison, event logistics, and ensuring a seamless and memorable experience for guests. The role demands excellent communication and multitasking skills, attention to detail, and the ability to work effectively in a fast‑paced and dynamic environment.
What You’ll Be Doing
Client Relationship Management
Serve as the main point of contact for clients and event planners.
Understand and anticipate client needs, ensuring a high level of customer satisfaction.
Collaborate with clients to design and customize event packages.
Address and resolve any issues or concerns that arise during events.
Participate in client presentations and property tours.
Event Planning and Coordination
Work with clients to plan and execute all aspects of their event, including room setup, catering, A/V equipment, and special requests.
Create detailed event timelines and ensure that all event requirements are met.
Coordinate logistics for events, including room layout, seating arrangements, and equipment setup.
Partner with other departments to ensure adequate staffing coverage.
Liaise with external vendors and suppliers to ensure timely delivery of services, such as catering, decor, and technical equipment.
Documentation and Reporting
Maintain detailed records of event specifications, contracts, and communication.
Generate post‑event reports and evaluations for continuous improvement.
Skills And Abilities
Bachelor’s degree in Hospitality Management or a related field (preferred).
Proven experience in event planning, preferably in a hotel or convention center setting.
Strong interpersonal and communication skills.
Exceptional organizational and time‑management abilities.
Proficiency in CI/TY and MS Office applications.
Knowledge of industry trends, best practices, and local regulations.
Flexibility to work irregular hours, including evenings and weekends.
Working Conditions & Physical Effort Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lb. Some work is performed in an interior hotel environment with equipment and machines.
Benefits
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
EEO/VET/DISABLED #J-18808-Ljbffr
What You’ll Be Doing
Client Relationship Management
Serve as the main point of contact for clients and event planners.
Understand and anticipate client needs, ensuring a high level of customer satisfaction.
Collaborate with clients to design and customize event packages.
Address and resolve any issues or concerns that arise during events.
Participate in client presentations and property tours.
Event Planning and Coordination
Work with clients to plan and execute all aspects of their event, including room setup, catering, A/V equipment, and special requests.
Create detailed event timelines and ensure that all event requirements are met.
Coordinate logistics for events, including room layout, seating arrangements, and equipment setup.
Partner with other departments to ensure adequate staffing coverage.
Liaise with external vendors and suppliers to ensure timely delivery of services, such as catering, decor, and technical equipment.
Documentation and Reporting
Maintain detailed records of event specifications, contracts, and communication.
Generate post‑event reports and evaluations for continuous improvement.
Skills And Abilities
Bachelor’s degree in Hospitality Management or a related field (preferred).
Proven experience in event planning, preferably in a hotel or convention center setting.
Strong interpersonal and communication skills.
Exceptional organizational and time‑management abilities.
Proficiency in CI/TY and MS Office applications.
Knowledge of industry trends, best practices, and local regulations.
Flexibility to work irregular hours, including evenings and weekends.
Working Conditions & Physical Effort Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lb. Some work is performed in an interior hotel environment with equipment and machines.
Benefits
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
EEO/VET/DISABLED #J-18808-Ljbffr