This role operates in a fast-paced, high-volume environment requiring the ability to manage competing priorities and deadlines simultaneously.
Build and maintain long-term, trusted relationships with customers and dealers in a defined territory.
Collaborate with the Sales Territory Manager to grow existing accounts and develop new business opportunities.
Essential Job Functions
Act as the primary contact for dealer and customer accounts (phone, email). Assist Territory Sales Manager with quoting, tracking, and follow-up on sales opportunities. Create and maintain sales materials (presentations, brochures, etc.). Manage order entry for the Sales Territory Manager. Coordinate with Shipping to ensure on-time delivery and pick-up. Identify efficient shipment methods, considering cost and timing. Manage a high volume of simultaneous customer inquiries across phone and email, prioritizing urgency while maintaining accuracy and professionalism. Balance multiple open orders, quotes, and customer issues concurrently while meeting deadlines and maintaining attention to detail. Adapt quickly to shifting priorities, supply chain disruptions, or urgent customer escalations without compromising service quality. Resolve customer issues by investigating concerns and proposing solutions. Stay informed on product updates and enhancements. Prepare weekly sales reports for the territory. Invoice accounts and follow up on outstanding payments. Uphold professional standards, representing the company with tact and diplomacy. Utilize HubSpot daily for account, quote, and lead management. Align with company mission, values, and safety practices. Perform other duties as assigned. Requirements: Knowledge, Skills, and Abilities
Associate’s degree or 5+ years of experience in account management, customer service, or business administration. Excellent organizational and communication skills (written and verbal). Demonstrated ability to thrive in a high-pressure, deadline-driven environment. Proven track record of managing multiple tasks or accounts simultaneously without sacrificing quality. Proven ability to build strong dealer and customer relationships. Proficiency with Microsoft Office (Word, PowerPoint, Excel, Outlook). Valid driver’s license and a clean driving record. Self-motivated, able to work independently and in teams.
#J-18808-Ljbffr
Act as the primary contact for dealer and customer accounts (phone, email). Assist Territory Sales Manager with quoting, tracking, and follow-up on sales opportunities. Create and maintain sales materials (presentations, brochures, etc.). Manage order entry for the Sales Territory Manager. Coordinate with Shipping to ensure on-time delivery and pick-up. Identify efficient shipment methods, considering cost and timing. Manage a high volume of simultaneous customer inquiries across phone and email, prioritizing urgency while maintaining accuracy and professionalism. Balance multiple open orders, quotes, and customer issues concurrently while meeting deadlines and maintaining attention to detail. Adapt quickly to shifting priorities, supply chain disruptions, or urgent customer escalations without compromising service quality. Resolve customer issues by investigating concerns and proposing solutions. Stay informed on product updates and enhancements. Prepare weekly sales reports for the territory. Invoice accounts and follow up on outstanding payments. Uphold professional standards, representing the company with tact and diplomacy. Utilize HubSpot daily for account, quote, and lead management. Align with company mission, values, and safety practices. Perform other duties as assigned. Requirements: Knowledge, Skills, and Abilities
Associate’s degree or 5+ years of experience in account management, customer service, or business administration. Excellent organizational and communication skills (written and verbal). Demonstrated ability to thrive in a high-pressure, deadline-driven environment. Proven track record of managing multiple tasks or accounts simultaneously without sacrificing quality. Proven ability to build strong dealer and customer relationships. Proficiency with Microsoft Office (Word, PowerPoint, Excel, Outlook). Valid driver’s license and a clean driving record. Self-motivated, able to work independently and in teams.
#J-18808-Ljbffr