In the summer of 2022, home24 launched a marketplace for third-party sellers to onboard complementary product ranges. Within only one year, we became one of the biggest home & living marketplaces in the DACH region and have meanwhile expanded to France and the Netherlands as well. To continue this success story, we are looking for a visionary leader for our Account Management team.
Teamlead Account Management (m/f/d) - Marketplace Your responsibilities
You lead and develop a team of currently 4 Account Managers and one working student, driving team spirit and creating a top-performing environment
Your mission as Account Management Lead is to further develop our existing seller base across growth levers (including assortment growth, internationalization and marketing) and quality metrics, while tailoring approaches based on seller segments
You manage some of our most relevant sellers and build strong, trust-based relationships with them
You enable your team to deliver results by providing the right resources, training, and tools
You design and implement KPIs to track Account Management performance and growth, deriving actionable data insights and tactical plans
You ensure an increase in efficiency and scaling of processes and automate workflows wherever possible
You govern the strategic utilization of AI to maximize commercial outcomes, optimize workflows, and drive innovative, scalable solutions for long-term partner success
You coordinate smooth collaboration with our remaining marketplace subteams, namely Business Developments, Seller Onboarding, and Customer Experience
Your profile
You bring relevant work experience in account management or online marketplaces
You possess strong analytical skills; creating and understanding reports and KPIs are your starting point to improve processes, sales, and operations
You excel in communication and have strong interpersonal and influencing skills
You are highly organized and demonstrate high persistence in achieving your goals
You have a natural talent for leadership and a passion for developing people and team structures
You are proactive regarding AI-driven solutions and technical innovations
You are fluent in German and English; French, Polish or Dutch would be a plus
What we offer you Your impact
The chance to make an impact in a highly motivated team of professionals
An open-minded culture ready to incorporate new and creative ideas
Your growth
Extensive learning opportunities from our home24 academy and external partners
Room for growth and development within your role through regular feedback rounds
Your path
For the hybrid working model based in Berlin: you have the flexibility to work from home on Wednesdays and Fridays in our standard working mode. We are in the office together Mondays, Tuesdays and Thursdays.
The possibility to work up to two months per year within Germany or from an EU country
Your second home
International campus in the heart of Berlin featuring drive-in bicycle garage, outdoor space and lounge areas, fitness facilities, parent and multi-faith rooms close to the Berlin S-Bahn train station Landsberger Allee
Company benefits including a pension scheme, 30% off the home24 assortment, and employee discounts at partner organizations
You want to learn more about our home24 company culture and what it is like to be a homie? Follow @teamhome24 on Instagram
If you want to become part of a thrilling success story – we are looking forward to your application. Please send us your CV and cover letter with your salary expectations and the earliest possible starting date via our career site.
Your home is surely filled with furniture of varying materials and styles. The same is true for home24 as an employer. We celebrate the diversity of the people who work with us. Be who you are and feel welcome to #makeyourselfathome24
You can find all job offers on our career site!
home24 SE | Otto-Ostrowski-Straße 3 | 10249 Berlin | Contact: Nadine Scharf
#J-18808-Ljbffr
Teamlead Account Management (m/f/d) - Marketplace Your responsibilities
You lead and develop a team of currently 4 Account Managers and one working student, driving team spirit and creating a top-performing environment
Your mission as Account Management Lead is to further develop our existing seller base across growth levers (including assortment growth, internationalization and marketing) and quality metrics, while tailoring approaches based on seller segments
You manage some of our most relevant sellers and build strong, trust-based relationships with them
You enable your team to deliver results by providing the right resources, training, and tools
You design and implement KPIs to track Account Management performance and growth, deriving actionable data insights and tactical plans
You ensure an increase in efficiency and scaling of processes and automate workflows wherever possible
You govern the strategic utilization of AI to maximize commercial outcomes, optimize workflows, and drive innovative, scalable solutions for long-term partner success
You coordinate smooth collaboration with our remaining marketplace subteams, namely Business Developments, Seller Onboarding, and Customer Experience
Your profile
You bring relevant work experience in account management or online marketplaces
You possess strong analytical skills; creating and understanding reports and KPIs are your starting point to improve processes, sales, and operations
You excel in communication and have strong interpersonal and influencing skills
You are highly organized and demonstrate high persistence in achieving your goals
You have a natural talent for leadership and a passion for developing people and team structures
You are proactive regarding AI-driven solutions and technical innovations
You are fluent in German and English; French, Polish or Dutch would be a plus
What we offer you Your impact
The chance to make an impact in a highly motivated team of professionals
An open-minded culture ready to incorporate new and creative ideas
Your growth
Extensive learning opportunities from our home24 academy and external partners
Room for growth and development within your role through regular feedback rounds
Your path
For the hybrid working model based in Berlin: you have the flexibility to work from home on Wednesdays and Fridays in our standard working mode. We are in the office together Mondays, Tuesdays and Thursdays.
The possibility to work up to two months per year within Germany or from an EU country
Your second home
International campus in the heart of Berlin featuring drive-in bicycle garage, outdoor space and lounge areas, fitness facilities, parent and multi-faith rooms close to the Berlin S-Bahn train station Landsberger Allee
Company benefits including a pension scheme, 30% off the home24 assortment, and employee discounts at partner organizations
You want to learn more about our home24 company culture and what it is like to be a homie? Follow @teamhome24 on Instagram
If you want to become part of a thrilling success story – we are looking forward to your application. Please send us your CV and cover letter with your salary expectations and the earliest possible starting date via our career site.
Your home is surely filled with furniture of varying materials and styles. The same is true for home24 as an employer. We celebrate the diversity of the people who work with us. Be who you are and feel welcome to #makeyourselfathome24
You can find all job offers on our career site!
home24 SE | Otto-Ostrowski-Straße 3 | 10249 Berlin | Contact: Nadine Scharf
#J-18808-Ljbffr