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Marketing Operations Manager

ROOTS Academy, Brentwood, Maryland, United States, 20722

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Marketing Operations Manager ROOTS Academy is seeking a Marketing Operations Manager – a systems-minded, detail-driven professional who thrives on structure, clarity, and accountability. This role ensures that marketing plans turn into action, deadlines are met, and nothing falls through the cracks.

Working closely with the President and the marketing team, this person owns the organization, tracking, and operational flow of ROOTS’ marketing efforts across dance, music, and theater.

If you love timelines, spreadsheets, checklists, and clear communication — and you’re energized by helping a team stay on task and deliver on time — you’ll fit right in.

Key Responsibilities Project & Workflow Management \ Translate strategic plans into actionable project timelines and task lists

Manage the ROOTS marketing calendar – ensuring all campaigns, events, and deliverables are planned, tracked, and communicated

Maintain ClickUp as the central hub for all marketing tasks, campaigns, and priorities

Lead weekly project meetings to review progress, identify blockers, and reassign priorities

Partner with Seanna and Heather to ensure they have what they need, when they need it

Systems & Process Optimization

Build and maintain efficient workflows for campaign setup, creative requests, and internal communication

Ensure marketing systems (ClickUp, HubSpot, Google Drive, WordPress) are organized and used effectively

Track marketing metrics and performance data; assist with analysis and reporting to inform decisions

Recommend process improvements to increase efficiency and reduce bottlenecks

Team Communication & Accountability

Serve as the communication bridge between marketing and other departments

Keep leadership informed of project status, timelines, and outcomes

Provide proactive updates and reminders – ensuring deadlines are met and priorities stay clear

Seasonal Campaign Coordination

During ROOTS’ peak marketing cycles (summer and December/January), coordinate campaign schedules and deliverables

Track the status of ads, emails, website updates, and social content to ensure launch deadlines are met

Support post-campaign wrap‑ups by gathering results and insights

What You’ll Bring

3–5 years of experience in project management, marketing operations, or organizational coordination

High attention to detail – thrives on tracking moving parts and closing loops

Process- and data-minded – loves systems, organization, and optimization

Proficiency with ClickUp (or other PM tools), HubSpot, Google Drive, and spreadsheets

Excellent communicator – clear, proactive, and dependable

Calm under pressure and steady through busy seasons

(Bonus) Comfort with basic data reporting and campaign analytics

Why Join ROOTS Academy ROOTS Academy exists to inspire students through the arts and strengthen community through creativity. As our Marketing Operations Manager, you’ll be the person who turns big ideas into organized execution — helping ensure every campaign, event, and creative initiative runs smoothly and delivers results.

This role is for you if

You love clarity, lists, and process

You’re motivated by precision and follow-through

You find satisfaction in keeping creative people organized and on schedule

Salary Range: $42,000–$48,000 DOE (commensurate with experience). Includes paid time off, holidays, insurance stipend and the opportunity to grow within a creative, collaborative environment.

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