Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery.
Job Description Location:
Edison, NJ
Duration:
6 months
Start date:
ASAP
Skillsets Required:
Experience with BI tools in a Customer Care or Helpdesk environment
Working with various TMS tools
Data analysis experience in discussing reporting requirements and creating reports
Experience with Zendesk / Good Data is useful
Proficient in MS Excel, creating reports, working with pivots and macros
Technical knowledge of reporting tools like Crystal Reports, Business Objects useful but not required
Experience Level:
5+ years overall
2-3 years in a Customer Care / Helpdesk environment
Additional Information All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr
Job Description Location:
Edison, NJ
Duration:
6 months
Start date:
ASAP
Skillsets Required:
Experience with BI tools in a Customer Care or Helpdesk environment
Working with various TMS tools
Data analysis experience in discussing reporting requirements and creating reports
Experience with Zendesk / Good Data is useful
Proficient in MS Excel, creating reports, working with pivots and macros
Technical knowledge of reporting tools like Crystal Reports, Business Objects useful but not required
Experience Level:
5+ years overall
2-3 years in a Customer Care / Helpdesk environment
Additional Information All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr