Continuous Improvement Analyst - Planning Director State
Minnesota Department of Human Services, Saint Paul, Minnesota, United States, 55199
Working Title: Continuous Improvement Analyst
Job Class: Planning Director State
Agency: Human Services Dept
Job ID: 92221
Location: St. Paul
Telework Eligible: Yes
Full/Part Time: Full-Time
Regular/Temporary: Unlimited
Who May Apply: Open to all qualified job seekers
Date Posted: 02/13/2026
Closing Date: 02/26/2026
Hiring Agency/Seniority Unit: Human Services Dept / MAPE DHS Central Office
Division/Unit: DHS-Central Office / MS DHS OCI Project
Work Shift/Work Hours: Day Shift, 8:00am - 4:30pm
Days of Work: Monday - Friday
Travel Required: No
Salary Range: $37.26 - $55.42 / hourly; $77,798 - $115,716 / annually
Classified Status: Classified
Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
FLSA Status: Exempt - Administrative
Designated in Connect 700 Program for Applicants with Disabilities: Yes
The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.
The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Telework Eligibility This position is eligible for telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.
Job Overview As a Senior Continuous Improvement Analyst, you will support the Department of Human Services’ (DHS) efforts in continuous improvement and innovation. This individual functions as an internal consultant and subject matter expert in continuous improvement, project leadership, data analysis, training development, and facilitation. This individual applies that expertise to grow the culture of Continuous Improvement (CI) by leading improvement initiatives, developing and delivering CI training, and mentoring leaders and staff in best practices. This individual solves the most complex problems and leads the most sensitive and challenging projects within the Office of Continuous Improvement and provides coaching and mentorship to other members of the team and staff at all levels leading their own improvement efforts. This position has regular contact and communication with DHS management, executive leadership, Counties, Tribal Nations, and staff of other State agencies.
Responsibilities
Lead complex improvement projects across the agency.
Develop and deliver CI training and mentorship to DHS staff at all levels throughout the agency.
Provide mentorship and coaching of CI principles, tools, and techniques.
Serve as DHS OCI liaison with DHS management and representative of DHS OCI.
Support change management activities for CI projects to ensure successful adoption of improvements and solutions.
Minimum Qualifications To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.
Three (3) years of experience with continuous improvement. Experience must demonstrate:
The application of Lean, Six Sigma, or other continuous improvement methodologies and principles to improvement efforts within an organization.
Leadership of multiple process improvement projects.
Delivery of CI trainings.
Expertise with DMAIC/DMADV or similar methodology to include defining a problem, analyzing data to understand the problem, identifying solutions and process improvements to solve the problem.
Application of project management theory and practice to CI projects including effective communication of timelines, progress, and results.
Experience conducting data planning, collection, analysis, and reporting.
Utilization of a variety of CI tools and approaches, including customizing tools and templates to support unique business needs.
Facilitation of continuous improvement events such as process mapping, root cause analysis, Kaizen, solution design sessions, or similar.
Experience collaborating effectively across all levels of an organization, from the C‑Suite to frontline staff.
Preferred Qualifications
Certification in Continuous Improvement methodologies such as LEAN, Six Sigma Green Belt or Black Belt certification.
Formal training or certification in project management tools or methodologies, including using project management tools (e.g., Gantt charts, communication plans, task tracking and project plans, etc.).
Developing CI trainings.
Knowledge of DHS programs and their interrelationships and an understanding of human services policy and procedures, and of government functions and relations.
Variety of experiences working effectively with others from different backgrounds and cultures.
Additional Requirements REFERENCE/BACKGROUND CHECKS – DHS will conduct reference checks to verify job-related credentials and a criminal background check prior to appointment.
How To Apply Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651‑259‑3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.
Contact If you have questions about this position, contact Raechel Morrison at Raechel.Morrison@state.mn.us.
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Alexander Duren at alexander.duren@state.mn.us.
If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services’ ADA Coordinator at 651‑431‑4945 or DHS_ADA@state.mn.us for assistance.
About Human Services Dept WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.
Working together to improve the state we love. What do Minnesota's State employees have in common?
A sense of purpose in their work
Connection with their coworkers and communities
Opportunities for personal and professional growth
Benefits As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:
Paid vacation and sick leave
12 paid holidays each year
Low-cost medical, dental, vision, and prescription drug plans
Fertility care, including IVF
Diabetes care
Dental and orthodontic care for adults and children
6 weeks paid leave for parents of newborn or newly adopted children
Pension plan that provides income when you retire (after working at least three years)
Employer paid life insurance to provide support for your family in the event of death
Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
Tax-free expense accounts for health, dental, and dependent care
Resources that provide support and promote physical, emotional, social, and financial well-being
Support to help you reach your career goals
Training, classes, and professional development
Tuition reimbursement
Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
Employee Assistance Program (EAP) for work/life support
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well‑being, or job performance
Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies
based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
EQUAL OPPORTUNITY EMPLOYERS Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
Applicants With Disabilities Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651‑259‑3637 or email careers@state.mn.us and let us know the support you need.
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Agency: Human Services Dept
Job ID: 92221
Location: St. Paul
Telework Eligible: Yes
Full/Part Time: Full-Time
Regular/Temporary: Unlimited
Who May Apply: Open to all qualified job seekers
Date Posted: 02/13/2026
Closing Date: 02/26/2026
Hiring Agency/Seniority Unit: Human Services Dept / MAPE DHS Central Office
Division/Unit: DHS-Central Office / MS DHS OCI Project
Work Shift/Work Hours: Day Shift, 8:00am - 4:30pm
Days of Work: Monday - Friday
Travel Required: No
Salary Range: $37.26 - $55.42 / hourly; $77,798 - $115,716 / annually
Classified Status: Classified
Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
FLSA Status: Exempt - Administrative
Designated in Connect 700 Program for Applicants with Disabilities: Yes
The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.
The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Telework Eligibility This position is eligible for telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.
Job Overview As a Senior Continuous Improvement Analyst, you will support the Department of Human Services’ (DHS) efforts in continuous improvement and innovation. This individual functions as an internal consultant and subject matter expert in continuous improvement, project leadership, data analysis, training development, and facilitation. This individual applies that expertise to grow the culture of Continuous Improvement (CI) by leading improvement initiatives, developing and delivering CI training, and mentoring leaders and staff in best practices. This individual solves the most complex problems and leads the most sensitive and challenging projects within the Office of Continuous Improvement and provides coaching and mentorship to other members of the team and staff at all levels leading their own improvement efforts. This position has regular contact and communication with DHS management, executive leadership, Counties, Tribal Nations, and staff of other State agencies.
Responsibilities
Lead complex improvement projects across the agency.
Develop and deliver CI training and mentorship to DHS staff at all levels throughout the agency.
Provide mentorship and coaching of CI principles, tools, and techniques.
Serve as DHS OCI liaison with DHS management and representative of DHS OCI.
Support change management activities for CI projects to ensure successful adoption of improvements and solutions.
Minimum Qualifications To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.
Three (3) years of experience with continuous improvement. Experience must demonstrate:
The application of Lean, Six Sigma, or other continuous improvement methodologies and principles to improvement efforts within an organization.
Leadership of multiple process improvement projects.
Delivery of CI trainings.
Expertise with DMAIC/DMADV or similar methodology to include defining a problem, analyzing data to understand the problem, identifying solutions and process improvements to solve the problem.
Application of project management theory and practice to CI projects including effective communication of timelines, progress, and results.
Experience conducting data planning, collection, analysis, and reporting.
Utilization of a variety of CI tools and approaches, including customizing tools and templates to support unique business needs.
Facilitation of continuous improvement events such as process mapping, root cause analysis, Kaizen, solution design sessions, or similar.
Experience collaborating effectively across all levels of an organization, from the C‑Suite to frontline staff.
Preferred Qualifications
Certification in Continuous Improvement methodologies such as LEAN, Six Sigma Green Belt or Black Belt certification.
Formal training or certification in project management tools or methodologies, including using project management tools (e.g., Gantt charts, communication plans, task tracking and project plans, etc.).
Developing CI trainings.
Knowledge of DHS programs and their interrelationships and an understanding of human services policy and procedures, and of government functions and relations.
Variety of experiences working effectively with others from different backgrounds and cultures.
Additional Requirements REFERENCE/BACKGROUND CHECKS – DHS will conduct reference checks to verify job-related credentials and a criminal background check prior to appointment.
How To Apply Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651‑259‑3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.
Contact If you have questions about this position, contact Raechel Morrison at Raechel.Morrison@state.mn.us.
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Alexander Duren at alexander.duren@state.mn.us.
If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services’ ADA Coordinator at 651‑431‑4945 or DHS_ADA@state.mn.us for assistance.
About Human Services Dept WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.
Working together to improve the state we love. What do Minnesota's State employees have in common?
A sense of purpose in their work
Connection with their coworkers and communities
Opportunities for personal and professional growth
Benefits As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:
Paid vacation and sick leave
12 paid holidays each year
Low-cost medical, dental, vision, and prescription drug plans
Fertility care, including IVF
Diabetes care
Dental and orthodontic care for adults and children
6 weeks paid leave for parents of newborn or newly adopted children
Pension plan that provides income when you retire (after working at least three years)
Employer paid life insurance to provide support for your family in the event of death
Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
Tax-free expense accounts for health, dental, and dependent care
Resources that provide support and promote physical, emotional, social, and financial well-being
Support to help you reach your career goals
Training, classes, and professional development
Tuition reimbursement
Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
Employee Assistance Program (EAP) for work/life support
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well‑being, or job performance
Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies
based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
EQUAL OPPORTUNITY EMPLOYERS Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
Applicants With Disabilities Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651‑259‑3637 or email careers@state.mn.us and let us know the support you need.
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