Intake/Scheduling Coordinator (Entry Level 1) - San Francisco
Health Link Home Health and Hospice Agency, San Francisco, CA, United States
Job Overview
Location: San Francisco, CA
Job Type: Full-Time
Pay: $47,000 - $56,000/year DOE
Shifts Available: 7:00 am to 3:30 pm OR 10 am to 6:30 pm
Local candidates in the San Francisco area are strongly preferred due to the in-office nature of this role.
What You'll Do
In this vital role, you’ll help patients begin their care journey and stay on track with scheduled visits. Acting as the liaison between hospitals, providers, patients and our clinical team, you’ll ensure an efficient, compassionate, and well-coordinated intake and scheduling process. You’ll also support relationship‑building with community partners.
Key Responsibilities
- Coordinate incoming referrals from hospitals, facilities, and providers
- Accurately collect and enter patient information
- Communicate with patients and families about services, scheduling, and care start dates
- Work closely with the clinical team to assign and schedule visits
- Partner with our community liaisons to support timely admissions and promote strong partnerships
- Troubleshoot scheduling challenges and ensure continuity of care
What Makes You a Great Fit
- Positive, proactive mindset with a strong sense of ownership
- Excellent written and verbal communication skills
- Detail-oriented and highly organized
- Comfortable managing shifting priorities in a team setting
- Comfortable navigating software systems and learning new technology
Preferred Qualifications
- Experience in healthcare, scheduling, customer service or referral coordination preferred.
- Home health or hospice experience is a plus, but not required
- Familiarity with medical terminology is a bonus
- Strong organizational and interpersonal skills is a must
Work Environment
- Location: In-person at our San Francisco office.
- Schedule: Monday to Friday
- Shifts Available: 7:00 am to 3:30 pm OR 10 am to 6:30 pm
Benefits
- Health Insurance
- 401(k) with Matching
- Vision & Life Insurance
- Competitive Pay
- Paid Time Off & More
Health Link Home Health and Hospice is an equal opportunity employer.
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