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Retail Sales Associate - 3708

Action Pawn, San Antonio, Texas, United States, 78208

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Position

Full-Time Retail Sales Associate We are currently looking for the right full-time Retail Sales Associate to join our team. Pay range: $12.95 to $15.95 per hour. We offer a commission structure that pays you for every transaction you process, with potential to earn up to 8% on transactions (average may be an additional $1.55 per hour on top of hourly rate). Perks and Benefits

Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required). The best working hours in the business. Most stores open at 9:00 AM and close at 6:00 PM; many stores are closed on Sundays. Earned Wage Access program available to all employees on the second day of employment (withdraw up to 50% of wages earned, up to seven times in a payroll cycle). Ability to earn unlimited commission above the hourly base rate. Vacation: one week paid after six months, two weeks after one year, and additional vacation on each anniversary date thereafter; 120 hours after five years (adjusted for state/local requirements). Sick/Personal time: 8 hours after six months; 16 hours each anniversary thereafter (adjusted for state/local requirements); 24 hours after five years. Employee discounts from day one of active employment. Tuition Reimbursement with FirstCash Education (up to $2,000 per year) for full-time employees meeting program requirements. Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks. Auto-enrollment in the FirstCash 401k program after six months of employment. Access to the FirstCash Pet Insurance program. Position Summary

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff to ensure customer service on both lending and retail sides of the business. The role involves greeting, engaging, and interacting with customers to process sales, loans, and other transactions, resolving customer inquiries, and providing a positive customer experience. The associate will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and more. The position offers an hourly wage plus commission based on productivity. Actual pay will be based on location, qualifications, and experience. Responsibilities

Greet and interact with customers to develop rapport and provide appropriate financial solutions. Perform non-management open/close procedures. Keep the sales floor clean, stocked, and merchandise displayed. Conduct sales and loan transactions in accordance with policies and regulatory requirements. Handle cash and negotiable items in accordance with policies and regulatory requirements. Answer incoming calls per company standards. Explain the legal aspects of pawn and buy transactions to customers. Communicate effectively with coworkers and managers and collaborate to create a positive customer experience. Complete assigned training and perform other related duties as needed. Minimum Requirements & Qualifications

Must be willing and able to lift/carry up to 50 pounds. Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting). Ability to work with firearms and to become firearms certified. May be asked to assist customers exterior to the building or access exterior storage. Minimum Age: 18 years old. High School Diploma, GED, or equivalent experience. Strong desire to work, serve customers, and be team-oriented. Ability to multi-task in a fast-paced environment. Ability to perform basic math calculations proficiently. Cash handling experience is preferred. Ability to work in multiple locations as needed. Flexible retail schedule availability, including weekends and holidays. Computer literate and able to operate POS systems and office machines. Bilingual applicants are encouraged to apply. Commission Plan Information

The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission based on gross profit. Additional details are provided during the interview process. Note: This description is not an all-inclusive list of duties and responsibilities. Management may assign or reassign duties and responsibilities at any time. Duties may change due to reasonable accommodation or other reasons. If offered a position, the company requires all employees to agree to a binding arbitration agreement to resolve disputes. Pay rates will not be below applicable local minimum wage requirements. Earned Wage Access is provided by NetSpend; signup is required and restrictions/fees apply. FirstCash 401K program is available to all employees 21 years of age or older. Maximum base pay rate is derived from the applicant’s previous experience and skill sets applicable to the position. Submission of your application confirms opt-in to receive communications from the FirstCash Talent Acquisition Team. You may unsubscribe from messages at any time. For questions, see FirstCash privacy policy. FirstCash Holdings, Inc. is an Equal Opportunity Employer EEO policy statement: FirstCash provides equal opportunity regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity or expression, genetic information, marital status, veteran status, or any other protected characteristic. Reasonable accommodations are provided where required.

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