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Retail Sales Associate - 2337

Cash America Pawn, San Antonio, Texas, United States, 78208

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Position

Full-Time Retail Sales Associate We are currently looking for the right candidate to join our Team. Pay : $12.95 to $15.95 per hour We offer a performance-based commission structure that pays you for every transaction you process. Our retail sales associates can earn up to 8% on transactions, which could average an additional $2.97 per hour on top of your hourly rate.

Perks and Benefits

Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).

The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.

Earned Wage Access program available to all employees on the second day of employment (withdraw up to 50% of wages earned, up to seven times per payroll cycle).

Ability to earn unlimited commission above hourly base rate.

Vacation: one week after six months; additional week after one year; two weeks on each anniversary thereafter; 120 hours after five years (adjusted for state/local requirements).

Sick/Personal: 8 hours after 6 months; 16 hours each anniversary thereafter (years 2-5); 24 hours after five years (adjusted for state/local requirements).

Employee discounts on first day of active employment.

Tuition Reimbursement with FirstCash Education (up to $2,000 per year) for full-time employees meeting minimum requirements.

Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.

Auto-enrollment in the FirstCash 401k program after six months of employment.

Access to the FirstCash Pet Insurance program.

Position Summary We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. The role greets, engages, and interacts with customers to process sales, loans, and other transactions, and helps with inquiries and problem resolution. The associates work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and more.

The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage plus commission based on productivity. Final pay is based on factors such as location, qualifications, and experience.

Responsibilities

Greets and interacts with customers to develop rapport and provide appropriate financial solutions.

Performs non-management open/close procedures.

Keeps the sales floor clean, stocked, and maintains merchandise displays.

Performs sales and loan transactions in accordance with policies, procedures, practices, and regulatory requirements.

Handles cash and negotiable items per policies and regulatory requirements.

Answers incoming calls per company standards.

Effectively communicates legal aspects of pawn and buy transactions to customers.

Communicates effectively with coworkers and managers; maintains a positive team environment.

Partner with employees to create a positive and memorable customer experience.

Completes assigned training successfully.

Other related duties as assigned.

Minimum Requirements & Qualifications

Must be willing and able to lift/carry up to 50 pounds.

Must be willing and able to perform duties for extended periods (standing, walking, etc.) per applicable laws.

Ability to work with firearms and to become firearms certified.

Ability to assist customers on exterior areas or retrieve products stored in exterior locations as needed.

Minimum Age: 18 years old

High School Diploma, GED, or equivalent experience

Strong desire to work, serve customers, and be team-oriented.

Ability to multi-task in a fast-paced environment; basic math proficiency.

Cash handling experience is preferred.

Ability to work in multiple locations as business needs dictate.

Flexible retail schedule including weekends and holidays.

Computer literate and able to operate POS systems and common office machines.

Bilingual applicants are encouraged to apply.

Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission based on gross profit of personal performance. Additional details are provided during the interview process.

Note: The information in this description is not all-inclusive. Duties and responsibilities may be assigned or changed by management. An arbitration agreement may be required upon offer acceptance.

Payrates will not be below any applicable local minimum wage requirements.

Earned Wage Access is a service provided by NetSpend; signup is required; restrictions and fees apply.

FirstCash 401K program is available to all employees 21 years or older.

Maximum base pay rate is derived from the applicant’s previous experience and skill sets applicable to the position.

Submission of your application confirms your opt-in to receive communications from the FirstCash Talent Acquisition Team. Message and data rates may apply. Unsubscribe options are available.

FirstCash Holdings, Inc. is an Equal Opportunity Employer It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. Reasonable accommodations will be provided for qualified individuals with disabilities.

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