Collections Specialist
We are looking for a skilled Collections Specialist to join our team in Alpharetta, Georgia. In this contract to permanent position, you will play a crucial role in managing cash receipts, reconciling accounts, and maintaining financial accuracy. The ideal candidate will have a keen eye for detail, strong problem-solving abilities, and experience working with commercial and consumer collections. Responsibilities: Accurately record daily cash receipts into customer accounts and ensure all payments are applied correctly. Investigate account discrepancies, including short payments and misapplications, and resolve customer inquiries. Perform daily balancing procedures to verify cash postings, sales, and credits align with the general ledger. Prepare monthly reconciliations of cash receipts to the general ledger. Update complex Excel reports regularly and provide management with timely updates. Support the team lead by reviewing daily tasks, redistributing workloads, and ensuring deadlines are met. Assist with training new team members and providing guidance on new processes. Provide documentation and support for periodic third-party audits. Participate in system testing, automation initiatives, and other enhancement projects. Identify inefficiencies in processes and propose actionable solutions. Requirements: Minimum of 2 years of experience in commercial or consumer collections. Proficiency in credit and billing collection processes. Strong familiarity with Oracle systems and tools. Advanced knowledge of Excel, including managing complex reports. Excellent problem-solving and analytical skills. Ability to work collaboratively within a team and adapt to changing priorities. Experience supporting audits and implementing process improvements. Strong attention to detail and ability to manage multiple tasks effectively.
We are looking for a skilled Collections Specialist to join our team in Alpharetta, Georgia. In this contract to permanent position, you will play a crucial role in managing cash receipts, reconciling accounts, and maintaining financial accuracy. The ideal candidate will have a keen eye for detail, strong problem-solving abilities, and experience working with commercial and consumer collections. Responsibilities: Accurately record daily cash receipts into customer accounts and ensure all payments are applied correctly. Investigate account discrepancies, including short payments and misapplications, and resolve customer inquiries. Perform daily balancing procedures to verify cash postings, sales, and credits align with the general ledger. Prepare monthly reconciliations of cash receipts to the general ledger. Update complex Excel reports regularly and provide management with timely updates. Support the team lead by reviewing daily tasks, redistributing workloads, and ensuring deadlines are met. Assist with training new team members and providing guidance on new processes. Provide documentation and support for periodic third-party audits. Participate in system testing, automation initiatives, and other enhancement projects. Identify inefficiencies in processes and propose actionable solutions. Requirements: Minimum of 2 years of experience in commercial or consumer collections. Proficiency in credit and billing collection processes. Strong familiarity with Oracle systems and tools. Advanced knowledge of Excel, including managing complex reports. Excellent problem-solving and analytical skills. Ability to work collaboratively within a team and adapt to changing priorities. Experience supporting audits and implementing process improvements. Strong attention to detail and ability to manage multiple tasks effectively.