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Customer Service Representative

U-Haul, Webster, New York, United States

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Employer Industry: Moving and Storage Services

Why consider this job opportunity

Salary up to $18.50 per hour

Opportunity for career stability and advancement within the organization

$100 hiring bonus and a $300 cash bonus upon completion of training

Comprehensive benefits package including health insurance, 401(k) savings plan, and employee stock ownership

On-the-job training with opportunities for continuous education through U-Haul University

Discounts on various products and services, including gym memberships and technology

What to Expect (Job Responsibilities)

Assist customers both inside and outside the U-Haul center with products and services

Utilize smartphone-based technology to manage rentals and inventory

Move and hook up U-Haul trucks and trailers, ensuring proper equipment handling

Clean and inspect equipment, including checking fluid levels

Prepare rental invoices and accept returned equipment

What is Required (Qualifications)

Valid driver’s license and ability to maintain a good driving record

High school diploma or equivalent

Ability to perform physical tasks including lifting equipment weighing a minimum of 50 lbs.

Willingness to use protective clothing or gear when necessary

Availability to participate in ongoing training programs

How to Stand Out (Preferred Qualifications)

Previous experience in customer service or a related field

Familiarity with rental equipment or similar products

Ability to operate a forklift (certification available upon employment)

Certification in propane filling (training provided by employer)

Strong communication skills and a friendly demeanor

#MovingServices #CustomerService #CareerGrowth #HiringBonus #TrainingProvided

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