Pylon is a
Series B, AI-native B2B SaaS company
building the next generation of customer support. Legacy platforms like Zendesk and Salesforce Service Cloud were built around tickets. Pylon is built around accounts, real-time collaboration, and AI-driven customer intelligence. This is a
massive market
with incumbents that weren’t built for AI-first workflows. Company
Series B,
$51M raised
Backed by
a16z, BCV, General Catalyst, Y Combinator
90 employees
Offices in
San Francisco and New York City
The Role
Own full-cycle sales for
large, complex B2B accounts
Source a portion of your own pipeline through
strategic outbound
Sell to post-sales, support, and success leaders at larger organizations
Lead multi-threaded discovery, exec-level conversations, and longer sales cycles
Run proof-of-value trials and close six-figure+ ARR deals
Requirements
4+ years of SaaS sales experience
Experience closing
$100-500k+ ARR
deals
Proven ability to sell into competitive, incumbent-heavy markets
Strong discovery, deal orchestration, and executive presence
Based in
SF or NYC
and willing to work in-person
Nice to Haves
Experience selling support, success, or customer-facing platforms
Familiarity with AI-driven or data-heavy products
Experience helping build an enterprise motion at a growth-stage company
Sales Stack
Salesforce
Scratchpad
Amplemarket
Salesfinity
Benefits
Fully covered medical, dental, and vision insurance for employees 401(k) retirement plan Commuter benefits Parental leave ️ 14 company holidays + unlimited PTO ️ Annual offsite Lunch, dinner, and snacks at the office ️ Fitness stipend
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Series B, AI-native B2B SaaS company
building the next generation of customer support. Legacy platforms like Zendesk and Salesforce Service Cloud were built around tickets. Pylon is built around accounts, real-time collaboration, and AI-driven customer intelligence. This is a
massive market
with incumbents that weren’t built for AI-first workflows. Company
Series B,
$51M raised
Backed by
a16z, BCV, General Catalyst, Y Combinator
90 employees
Offices in
San Francisco and New York City
The Role
Own full-cycle sales for
large, complex B2B accounts
Source a portion of your own pipeline through
strategic outbound
Sell to post-sales, support, and success leaders at larger organizations
Lead multi-threaded discovery, exec-level conversations, and longer sales cycles
Run proof-of-value trials and close six-figure+ ARR deals
Requirements
4+ years of SaaS sales experience
Experience closing
$100-500k+ ARR
deals
Proven ability to sell into competitive, incumbent-heavy markets
Strong discovery, deal orchestration, and executive presence
Based in
SF or NYC
and willing to work in-person
Nice to Haves
Experience selling support, success, or customer-facing platforms
Familiarity with AI-driven or data-heavy products
Experience helping build an enterprise motion at a growth-stage company
Sales Stack
Salesforce
Scratchpad
Amplemarket
Salesfinity
Benefits
Fully covered medical, dental, and vision insurance for employees 401(k) retirement plan Commuter benefits Parental leave ️ 14 company holidays + unlimited PTO ️ Annual offsite Lunch, dinner, and snacks at the office ️ Fitness stipend
#J-18808-Ljbffr