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Body Shop Estimator / Customer Service Representative

Serra Gaylord & Kalkaska, Traverse City, MI, United States


A Body Shop Estimator at Serra Traverse City assists a customer through the process of returning their vehicle to pre-accident condition. Estimator Must Love Cars Ability to pass State License for Auto Body Repair Previous Experience in either Automotive Mechanical or Body Preferred Passion for learning This position evaluates the vehicle damage and plans out the necessary repairs Must Love People We are here to solve problems for people who need us As an Estimator, it's your job to make it easy to get the repairs done Helping people feel comfortable throughout the process. From the time a customer meets us for the first time to the time they pick up, you are there to serve. Duties Might Include Opening Repair Orders Building Files Ordering Supplies Closing Repair Orders Purchase order admin Daily Order PO's and finalizing Daily Deposit Answering phones Document File processing Appointment Book/Scheduling Insurance processes, uploading, payments Dispatching Logging tech time Updating Scoreboard Quality Checking Vehicles Our Commitment to You Team Members Enjoy Terrific Benefits Which Include Excellent Compensation Paid Training, Paid Vacation Safe Working Environment Personal and Professional Growth Opportunities Medical, Dental, Vision benefits and Life Insurance 401(k) Retirement Savings Plan Serra Traverse City is an Equal Opportunity employer. Job Details

Seniority level: Entry level Employment type: Full-time Job function: Management and Manufacturing Industries: Automotive

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