Position Summary
To provide office support work related to police records and similar law enforcement functions.
Essential Functions
Staff the front counter at the Police Department to assist and provide information to visitors, law enforcement officers, and outside agencies.
Receive non-emergency calls from the public and provide information regarding the department, programs, policies, and procedures.
Break, sort, and organize citations and other police documents for the court.
Review documents for errors or omissions and refer to appropriate issuing officers for correction.
Maintain records and files of citations, warrants, arrests, crime cases, and related police records.
Retrieve and make copies of accident, crime, and arrest reports.
Respond to requests for copies of police reports in accordance with established Police Department, Federal, and State policies and procedures for processing and dissemination.
Code and tally data from police records and reports; prepare periodic statistical reports for management review.
Provide clerical support for assigned special projects.
Collect and account for fees charged for licensing, fingerprinting, releasing copies of reports, vehicle impound releases, vehicle repossession releases, parking violations, Visa letters, call tracking, and subpoenas.
Ensure confidentiality of information is maintained according to applicable laws, rules, regulations, and administrative orders.
Determine proper authority of callers and release criminal record information to law enforcement and other government agencies.
Inspect motor vehicles to ensure compliance with mechanical and other citations, verify current registration and proof of ownership, and release impounded vehicles.
Type correspondence, reports, forms, and other police documents from drafts, notes, dictated tapes, or brief instructions; proofread and check typed and other materials for accuracy, completeness, compliance with departmental policies, and correct English usage, including grammar, punctuation and spelling.
Retrieve and release results of laboratory analysis of blood and urine tests in accordance with law enforcement regulations.
Obtain fingerprints of registrants and non‑criminal applicants for various purposes.
Scan and route documents and assist with maintenance of the Police Department's Laserfiche system.
Build and maintain positive working relationships with co‑workers, other City employees, and the public using principles of good customer service.
Perform related work as assigned.
Minimum Qualifications Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be two years of general clerical or office specialist experience which has included contact with the public and training equivalent to the completion of the twelfth grade. Some law enforcement office support experience is desirable.
Typing Certificate Requirement Certification of ability to type at a net rate of
35 net words per minute
(with 5 errors or less) is required at time of application. The typing certificate must be issued within the past twelve months prior to our receipt of your application and must be attached to the on‑line application. Applications received without a typing certificate will be disqualified.
Knowledge, Skills, and Abilities Knowledge of: applicable laws, rules, regulations, and administrative orders relating to the maintenance and release of police records; police dispatching codes and terminology; the general criminal justice system and its basic proceedings; office practices and procedures including filing and the operation of standard office equipment; correct English usage, including grammar, spelling and punctuation; basic record keeping principles and procedures; basic data processing principle applications; basic business arithmetic.
Ability to: perform detailed clerical work accurately, including filing, organizing, and maintaining office records and files; intermittently review documents related to department operations; observe, identify, and problem solve office operations and procedures; understand, interpret, and explain department policies and procedures; explain operations and problem solve office issues for the public and with staff; make accurate arithmetic calculations; use initiative and sound independent judgment within established guidelines; operate standard office equipment, including computer equipment; prioritize work and coordinate several activities; type at a speed of 35 Net Words Per Minute; obtain clear fingerprints; pass detailed background investigation; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work; work with various cultural and ethnic groups in a tactful and effective manner.
Physical Demands and Working Conditions On a continuous basis, sit at a desk and/or stand at a counter for long periods of time. Intermittently twist and reach office equipment; write and use keyboard to communicate through written means; lift or carry weight of 10 pounds or less.
Company City of Chula Vista
#J-18808-Ljbffr
Essential Functions
Staff the front counter at the Police Department to assist and provide information to visitors, law enforcement officers, and outside agencies.
Receive non-emergency calls from the public and provide information regarding the department, programs, policies, and procedures.
Break, sort, and organize citations and other police documents for the court.
Review documents for errors or omissions and refer to appropriate issuing officers for correction.
Maintain records and files of citations, warrants, arrests, crime cases, and related police records.
Retrieve and make copies of accident, crime, and arrest reports.
Respond to requests for copies of police reports in accordance with established Police Department, Federal, and State policies and procedures for processing and dissemination.
Code and tally data from police records and reports; prepare periodic statistical reports for management review.
Provide clerical support for assigned special projects.
Collect and account for fees charged for licensing, fingerprinting, releasing copies of reports, vehicle impound releases, vehicle repossession releases, parking violations, Visa letters, call tracking, and subpoenas.
Ensure confidentiality of information is maintained according to applicable laws, rules, regulations, and administrative orders.
Determine proper authority of callers and release criminal record information to law enforcement and other government agencies.
Inspect motor vehicles to ensure compliance with mechanical and other citations, verify current registration and proof of ownership, and release impounded vehicles.
Type correspondence, reports, forms, and other police documents from drafts, notes, dictated tapes, or brief instructions; proofread and check typed and other materials for accuracy, completeness, compliance with departmental policies, and correct English usage, including grammar, punctuation and spelling.
Retrieve and release results of laboratory analysis of blood and urine tests in accordance with law enforcement regulations.
Obtain fingerprints of registrants and non‑criminal applicants for various purposes.
Scan and route documents and assist with maintenance of the Police Department's Laserfiche system.
Build and maintain positive working relationships with co‑workers, other City employees, and the public using principles of good customer service.
Perform related work as assigned.
Minimum Qualifications Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be two years of general clerical or office specialist experience which has included contact with the public and training equivalent to the completion of the twelfth grade. Some law enforcement office support experience is desirable.
Typing Certificate Requirement Certification of ability to type at a net rate of
35 net words per minute
(with 5 errors or less) is required at time of application. The typing certificate must be issued within the past twelve months prior to our receipt of your application and must be attached to the on‑line application. Applications received without a typing certificate will be disqualified.
Knowledge, Skills, and Abilities Knowledge of: applicable laws, rules, regulations, and administrative orders relating to the maintenance and release of police records; police dispatching codes and terminology; the general criminal justice system and its basic proceedings; office practices and procedures including filing and the operation of standard office equipment; correct English usage, including grammar, spelling and punctuation; basic record keeping principles and procedures; basic data processing principle applications; basic business arithmetic.
Ability to: perform detailed clerical work accurately, including filing, organizing, and maintaining office records and files; intermittently review documents related to department operations; observe, identify, and problem solve office operations and procedures; understand, interpret, and explain department policies and procedures; explain operations and problem solve office issues for the public and with staff; make accurate arithmetic calculations; use initiative and sound independent judgment within established guidelines; operate standard office equipment, including computer equipment; prioritize work and coordinate several activities; type at a speed of 35 Net Words Per Minute; obtain clear fingerprints; pass detailed background investigation; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work; work with various cultural and ethnic groups in a tactful and effective manner.
Physical Demands and Working Conditions On a continuous basis, sit at a desk and/or stand at a counter for long periods of time. Intermittently twist and reach office equipment; write and use keyboard to communicate through written means; lift or carry weight of 10 pounds or less.
Company City of Chula Vista
#J-18808-Ljbffr