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Customer Service Representative

Randstad USA, Florida, New York, United States

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We are seeking a high-energy, professional Customer Service Representative to join a leading team in the automotive services industry. In this role, you aren’t just answering phones; you are the "face" of the center, ensuring every customer receives extraordinary service from the moment they walk in until they drive away.

This is a fast-paced environment that requires a blend of administrative savvy, logistics coordination, and top-tier interpersonal skills.

Job Details

Location: Jupiter, FL

Pay Rate: $20.00 per hour

Job Type: Contract

Schedule: Monday – Friday, 7:30 AM – 5:30 PM (includes a 1-hour lunch break)

Ready to jumpstart your career in Jupiter? Apply today to join a team that values your hard work and provides the stability of an industry leader.

Contact:

jennifer.torres@randstadusa.com

Responsibilities

Customer Experience:

Greet internal and external customers with a friendly, professional demeanor.

Workflow Coordination:

Monitor center work volume and recommend load-leveling requests to ensure efficiency.

Vendor Management:

Coordinate with Rental Car and Towing companies to provide seamless, "one-stop" service.

Insurance Liaison:

Maintain a knowledge base of insurance partner requirements, including authorizations and billing processes.

Administrative Support:

Navigate multiple software systems and manage competing priorities in a production-shop environment.

Essential Functions

Working in a smoke free environment.

Skills

Telephone Etiquette

Customer Service

Basic Computer Skills

Customer Orders/Sales

Client Service

Qualifications

Years of experience: 2 years

Experience level: Experienced

Experience & Education

Experience: Experienced, 2 years

Education: High School

Equal Opportunity Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Benefits Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

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