Sales Operations & Strategic Executive Assistant
Somewhere, Staten Island, New York, United States
Sales Operations & Strategic Executive Assistant
Remote
JOB ID - 18163
Sales Operations & Strategic Executive Assistant
Location: Remote (LATAM or South Africa preferred for timezone alignment)
Schedule: Full-Time (Aligned with Account Manager’s hours)
Reporting to: Account Manager
The Mission: The Account Manager’s Strategic Right Hand We are looking for a Sales Operations & Strategic EA to act as the right hand man to the Account Manager who is behind our business development and client retention efforts. You will not just be "managing an inbox"—you will be managing the cadence of our relationships. Your goal is to ensure the Account Manager is focused purely on high-value conversations while you handle the research, CRM architecture, lead nurturing, and administrative logistics. You must be able to "read the room" of an email thread, understanding when to push, when to check in, and when to give a client space.
Key Responsibilities
Follow-up Management: Own the post-placement process. You will set and execute cadences to check in with clients who have completed roles to ensure satisfaction and surface new opportunities.
Nurture Strategy: Build and maintain automated and manual communication cadences that feel personal, not robotic.
HubSpot Ninja: Keep the CRM "source of truth" immaculate. Track deals, update stages, and ensure every interaction is logged.
Contract & Document Lifecycle: Assist in building contracts, drafting proposals, and managing the logistical paperwork required to close or expand a deal.
Workflow Automation: Identify ways to use HubSpot to automate reminders for outreach to clients (following up on contracts, engaging warm/cold leads, getting no-shows back into process, etc.) so no client ever "goes cold" due to an administrative oversight.
III. Business Development Research
Stakeholder Mapping: Conduct deep-dive research on target companies to identify key decision-makers (Department Heads, HR Leads, etc.).
Contextual Prep: Provide the Account Manager with "briefs" on companies before calls so they know the client's current hiring landscape and organizational structure.
IV. Adhoc Administrative/Workflow Tasks
As assigned by the Account Manager.
Required Skills & Experience
CRM Fluency: High proficiency in HubSpot (or similar enterprise CRMs like Salesforce). You should understand how to build reports and manage pipelines.
High Social Intelligence: The ability to read an email chain and understand the "temperature" of a relationship. You know the difference between a "polite no" and a "not right now," and how we should follow up accordingly for monthly and quarterly outreach.
Advanced Writing Skills: Ability to draft professional, warm, and authoritative emails that mirror the Account Manager’s voice.
Sales DNA: You understand the sales process. You know what a "warm lead" looks like and you understand the importance of speed and persistence in follow-ups.
Logistical Precision: You are the person who "catches" the details—ensuring contracts are correct and meeting invites are sent with the right context.
Prior Experience: Working in a sales operations/sales support, or executive assistant function. This role is taking tasks, driving efficiency, and improving the workflow for the account manager.
Core Competencies
Intuition: You don't need a checklist for every scenario; you can use context to make smart decisions on behalf of the Account Manager.
Organization: You manage "up" by reminding the Account Manager of deadlines and follow-ups.
Discretion: You will be handling sensitive client data and contract details with total confidentiality.
Why Join This Team?
Impact: You are not a "back-office" admin; you are a revenue-driving partner. Your efficiency directly impacts the growth of the firm.
Autonomy: Once you understand the Account Manager's style, you will have the freedom to manage the CRM and cadences as you see fit.
Growth: Exposure to high-level B2B sales, contract negotiation, and strategic business development.
#J-18808-Ljbffr
JOB ID - 18163
Sales Operations & Strategic Executive Assistant
Location: Remote (LATAM or South Africa preferred for timezone alignment)
Schedule: Full-Time (Aligned with Account Manager’s hours)
Reporting to: Account Manager
The Mission: The Account Manager’s Strategic Right Hand We are looking for a Sales Operations & Strategic EA to act as the right hand man to the Account Manager who is behind our business development and client retention efforts. You will not just be "managing an inbox"—you will be managing the cadence of our relationships. Your goal is to ensure the Account Manager is focused purely on high-value conversations while you handle the research, CRM architecture, lead nurturing, and administrative logistics. You must be able to "read the room" of an email thread, understanding when to push, when to check in, and when to give a client space.
Key Responsibilities
Follow-up Management: Own the post-placement process. You will set and execute cadences to check in with clients who have completed roles to ensure satisfaction and surface new opportunities.
Nurture Strategy: Build and maintain automated and manual communication cadences that feel personal, not robotic.
HubSpot Ninja: Keep the CRM "source of truth" immaculate. Track deals, update stages, and ensure every interaction is logged.
Contract & Document Lifecycle: Assist in building contracts, drafting proposals, and managing the logistical paperwork required to close or expand a deal.
Workflow Automation: Identify ways to use HubSpot to automate reminders for outreach to clients (following up on contracts, engaging warm/cold leads, getting no-shows back into process, etc.) so no client ever "goes cold" due to an administrative oversight.
III. Business Development Research
Stakeholder Mapping: Conduct deep-dive research on target companies to identify key decision-makers (Department Heads, HR Leads, etc.).
Contextual Prep: Provide the Account Manager with "briefs" on companies before calls so they know the client's current hiring landscape and organizational structure.
IV. Adhoc Administrative/Workflow Tasks
As assigned by the Account Manager.
Required Skills & Experience
CRM Fluency: High proficiency in HubSpot (or similar enterprise CRMs like Salesforce). You should understand how to build reports and manage pipelines.
High Social Intelligence: The ability to read an email chain and understand the "temperature" of a relationship. You know the difference between a "polite no" and a "not right now," and how we should follow up accordingly for monthly and quarterly outreach.
Advanced Writing Skills: Ability to draft professional, warm, and authoritative emails that mirror the Account Manager’s voice.
Sales DNA: You understand the sales process. You know what a "warm lead" looks like and you understand the importance of speed and persistence in follow-ups.
Logistical Precision: You are the person who "catches" the details—ensuring contracts are correct and meeting invites are sent with the right context.
Prior Experience: Working in a sales operations/sales support, or executive assistant function. This role is taking tasks, driving efficiency, and improving the workflow for the account manager.
Core Competencies
Intuition: You don't need a checklist for every scenario; you can use context to make smart decisions on behalf of the Account Manager.
Organization: You manage "up" by reminding the Account Manager of deadlines and follow-ups.
Discretion: You will be handling sensitive client data and contract details with total confidentiality.
Why Join This Team?
Impact: You are not a "back-office" admin; you are a revenue-driving partner. Your efficiency directly impacts the growth of the firm.
Autonomy: Once you understand the Account Manager's style, you will have the freedom to manage the CRM and cadences as you see fit.
Growth: Exposure to high-level B2B sales, contract negotiation, and strategic business development.
#J-18808-Ljbffr