Job Summary
Provides administrative and operational support to the Employee Relations (ER) function. Assists with case management, documentation, investigations, and compliance tracking to ensure fair, consistent, and timely resolution of workplace issues. Serves as a resource for HR staff and employees by maintaining accurate records, supporting ER processes, and contributing to a positive and compliant work environment.
Essential Functions
Assists with intake and tracking of employee relations cases, ensuring timely entry and updates in case management systems.
Supports ER investigations by gathering documentation, coordinating interviews, and maintaining confidentiality.
Provides administrative support to the Employee Relations team, including scheduling meetings, preparing documentation, and maintaining case files.
Prepares standard correspondence, reports, and case summaries related to employee relations matters.
Maintains and updates records, databases, and reporting tools to ensure accuracy and consistency.
Assists in preparing data and metrics for ER reporting, trend analysis, and audits.
Supports training and communication initiatives related to workplace policies, conduct, and compliance.
Partners with HR colleagues to ensure consistent application of policies and processes.
Performs other duties as assigned.
Education Requirement High school diploma or equivalent
Experience Requirement 2+ years of experience in training coordination, leadership development, learning and development, or HR support
An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted.
Certifications & Licensures N/A
Working Conditions
A. Lifting, pushing, and/or pulling objects up to 50lbs: 2. Occasional
B. Lifting, pushing, and/or pulling objects over 50lbs: 1. Never
C. Standing or walking with objects up to 10lbs: 3. Intermittent (10% - 50% of the time)
D. Standing or walking with objects up to 25lbs: 2. Occasional
E. Sitting at the computer workstation for extended periods: 3. Intermittent (10% - 50% of the time)
F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 2. Occasional
G. Repetitive motion: 3. Intermittent (10% - 50% of the time)
H. Working at heights above 4 feet: 1. Never
I. Working in confined spaces: 1. Never
J. Risk of injuries from use of equipment on the job: 2. Occasional
K. Job-related travel: 2. Occasional
L. Loud noises: 1. Never
M. Temperature extremes: 1. Never
N. Hazardous chemicals and fumes including waste: 2. Occasional
O. Radiation: 1. Never
P. Burns: 1. Never
Q. Cuts/Punctures: 2. Occasional
R. Bloodborne/airborne pathogens: 2. Occasional
S. Recombinant DNA or viral vectors: 1. Never
T. Combative/violent people: 1. Never
U. Animal handling (including carcasses): 1. Never
V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A
Physical Demands This position requires intermittent sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; occasional standing or walking with objects weighing up to 25 pounds; and occasional lifting, pushing, or pulling objects weighing up to 50 pounds.
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Essential Functions
Assists with intake and tracking of employee relations cases, ensuring timely entry and updates in case management systems.
Supports ER investigations by gathering documentation, coordinating interviews, and maintaining confidentiality.
Provides administrative support to the Employee Relations team, including scheduling meetings, preparing documentation, and maintaining case files.
Prepares standard correspondence, reports, and case summaries related to employee relations matters.
Maintains and updates records, databases, and reporting tools to ensure accuracy and consistency.
Assists in preparing data and metrics for ER reporting, trend analysis, and audits.
Supports training and communication initiatives related to workplace policies, conduct, and compliance.
Partners with HR colleagues to ensure consistent application of policies and processes.
Performs other duties as assigned.
Education Requirement High school diploma or equivalent
Experience Requirement 2+ years of experience in training coordination, leadership development, learning and development, or HR support
An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted.
Certifications & Licensures N/A
Working Conditions
A. Lifting, pushing, and/or pulling objects up to 50lbs: 2. Occasional
B. Lifting, pushing, and/or pulling objects over 50lbs: 1. Never
C. Standing or walking with objects up to 10lbs: 3. Intermittent (10% - 50% of the time)
D. Standing or walking with objects up to 25lbs: 2. Occasional
E. Sitting at the computer workstation for extended periods: 3. Intermittent (10% - 50% of the time)
F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 2. Occasional
G. Repetitive motion: 3. Intermittent (10% - 50% of the time)
H. Working at heights above 4 feet: 1. Never
I. Working in confined spaces: 1. Never
J. Risk of injuries from use of equipment on the job: 2. Occasional
K. Job-related travel: 2. Occasional
L. Loud noises: 1. Never
M. Temperature extremes: 1. Never
N. Hazardous chemicals and fumes including waste: 2. Occasional
O. Radiation: 1. Never
P. Burns: 1. Never
Q. Cuts/Punctures: 2. Occasional
R. Bloodborne/airborne pathogens: 2. Occasional
S. Recombinant DNA or viral vectors: 1. Never
T. Combative/violent people: 1. Never
U. Animal handling (including carcasses): 1. Never
V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A
Physical Demands This position requires intermittent sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; occasional standing or walking with objects weighing up to 25 pounds; and occasional lifting, pushing, or pulling objects weighing up to 50 pounds.
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