Overview
Thank you for your interest in a career at Regions. Regions offers performance-driven individuals a place to build a career with opportunities for growth. If you are focused on results, dedicated to quality, integrity, and driving success, Regions may be your employer of choice. Regions is dedicated to safeguarding private and personally identifiable information. The information you submit will be collected and reviewed by Regions associates, consultants, and vendors to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside Regions unless required by law. Such information will be stored in accordance with regulatory requirements and Regions’ retention schedule for a minimum of three years. You may review, modify, or update your information by logging into the careers section of the system. Job Description
At Regions, the Relationship Banker I is responsible for providing an exceptional customer experience on the cash line and on the phone, contributing to the financial wellness of customers. The role creates meaningful personal connections with customers while processing transactions, identifies ways Regions can meet customer needs, and assists in resolving end-to-end customer service inquiries. This role is suitable for candidates with prior teller, limited banking, or some retail sales experience who are interested in growth opportunities and upward mobility. Regions’ mission is to make life better for customers and communities. The successful candidate should be ambitious and adaptable with a desire to educate customers on how to bank when, where, and how they want. Strong communication skills and the ability to provide personalized customer service are essential. Primary Responsibilities
Provides a consistent optimal customer experience on the cash line while handling customers’ transactional needs, such as deposits, withdrawals, payments, and other typical teller transactions Answers customer inquiries regarding products and services and fulfills basic servicing requests, such as new/replacement cards, information changes, PIN reset requests, reordering checks, and basic problem resolution Develops relationships with customers, remaining well-informed about the customer’s relationship with the bank Educates customers on standard consumer products and digital solutions such as mobile, online, and ATM offerings Assists branch and fellow team members with basic tasks to aid in customer problem resolution Refers customers to an internal team of experts when more complex financial goals and needs are recognized Follows bank processes and procedures and adheres to applicable laws and regulations, including duties delegated by the Branch Manager; ensures sound banking practices and manages, identifies, and reports operational risks Achieves branch targets by identifying customer needs and providing appropriate guidance and Regions’ solutions May conduct outbound phone calls using generated customer and prospect lead lists to educate customers on emerging technology and assist with meeting financial needs This position requires tracking of time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act. This position is incentive eligible. Requirements
High School Diploma or GED Ability to work Saturdays as needed Ability to handle cash and process cash transactions Ability to communicate in person, on the phone, and through electronic channels Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor Ability to walk and stand for extended periods of time Ability to lift up to twenty (20) pounds Preferences
One (1) year of banking, cash-handling, and/or customer service experience Skills and Competencies
Ability to adhere to policies, procedures, and guidelines Ability to assist customers with digital banking offerings Ability to handle multiple priorities simultaneously Ability to oversee large sums of cash Strong customer focus and relationship-building skills Position Type : Full time Compensation Details
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors that impact pay include experience, skills, knowledge, contribution, location, and performance in the job role. Pay may vary among associates within the same job. The target information below is based on the Metropolitan Statistical Area Market Range for the position location and level. Job Range Target: Minimum:
$39,601.10 USD Median:
$46,880.00 USD Incentive Pay Plans:
This role is eligible to participate in a formulaic incentive plan with potential incentives based on performance against defined metrics and goals. Benefits Information
Regions offers a flexible, comprehensive benefits package. This synopsis is informational and not a complete summary of plan terms and conditions. Paid Vacation/Sick Time 401K with Company Match Medical, Dental and Vision Benefits Disability Benefits Health Savings Account Flexible Spending Account Life Insurance Parental Leave Employee Assistance Program Associate Volunteer Program Please note, benefits and plans may be changed, amended, or terminated at any time. To learn more about Regions’ benefits, please contact Regions directly if applicable or visit the benefits portal. Location Details Location: Riverview, Florida Equal Opportunity Employer/including Disabled/Veterans Job applications are accepted electronically through our career site for a minimum of five business days from the posting date. Higher-volume postings may remain active longer due to business need and may be closed at any time at the company's discretion.
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Thank you for your interest in a career at Regions. Regions offers performance-driven individuals a place to build a career with opportunities for growth. If you are focused on results, dedicated to quality, integrity, and driving success, Regions may be your employer of choice. Regions is dedicated to safeguarding private and personally identifiable information. The information you submit will be collected and reviewed by Regions associates, consultants, and vendors to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside Regions unless required by law. Such information will be stored in accordance with regulatory requirements and Regions’ retention schedule for a minimum of three years. You may review, modify, or update your information by logging into the careers section of the system. Job Description
At Regions, the Relationship Banker I is responsible for providing an exceptional customer experience on the cash line and on the phone, contributing to the financial wellness of customers. The role creates meaningful personal connections with customers while processing transactions, identifies ways Regions can meet customer needs, and assists in resolving end-to-end customer service inquiries. This role is suitable for candidates with prior teller, limited banking, or some retail sales experience who are interested in growth opportunities and upward mobility. Regions’ mission is to make life better for customers and communities. The successful candidate should be ambitious and adaptable with a desire to educate customers on how to bank when, where, and how they want. Strong communication skills and the ability to provide personalized customer service are essential. Primary Responsibilities
Provides a consistent optimal customer experience on the cash line while handling customers’ transactional needs, such as deposits, withdrawals, payments, and other typical teller transactions Answers customer inquiries regarding products and services and fulfills basic servicing requests, such as new/replacement cards, information changes, PIN reset requests, reordering checks, and basic problem resolution Develops relationships with customers, remaining well-informed about the customer’s relationship with the bank Educates customers on standard consumer products and digital solutions such as mobile, online, and ATM offerings Assists branch and fellow team members with basic tasks to aid in customer problem resolution Refers customers to an internal team of experts when more complex financial goals and needs are recognized Follows bank processes and procedures and adheres to applicable laws and regulations, including duties delegated by the Branch Manager; ensures sound banking practices and manages, identifies, and reports operational risks Achieves branch targets by identifying customer needs and providing appropriate guidance and Regions’ solutions May conduct outbound phone calls using generated customer and prospect lead lists to educate customers on emerging technology and assist with meeting financial needs This position requires tracking of time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act. This position is incentive eligible. Requirements
High School Diploma or GED Ability to work Saturdays as needed Ability to handle cash and process cash transactions Ability to communicate in person, on the phone, and through electronic channels Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor Ability to walk and stand for extended periods of time Ability to lift up to twenty (20) pounds Preferences
One (1) year of banking, cash-handling, and/or customer service experience Skills and Competencies
Ability to adhere to policies, procedures, and guidelines Ability to assist customers with digital banking offerings Ability to handle multiple priorities simultaneously Ability to oversee large sums of cash Strong customer focus and relationship-building skills Position Type : Full time Compensation Details
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors that impact pay include experience, skills, knowledge, contribution, location, and performance in the job role. Pay may vary among associates within the same job. The target information below is based on the Metropolitan Statistical Area Market Range for the position location and level. Job Range Target: Minimum:
$39,601.10 USD Median:
$46,880.00 USD Incentive Pay Plans:
This role is eligible to participate in a formulaic incentive plan with potential incentives based on performance against defined metrics and goals. Benefits Information
Regions offers a flexible, comprehensive benefits package. This synopsis is informational and not a complete summary of plan terms and conditions. Paid Vacation/Sick Time 401K with Company Match Medical, Dental and Vision Benefits Disability Benefits Health Savings Account Flexible Spending Account Life Insurance Parental Leave Employee Assistance Program Associate Volunteer Program Please note, benefits and plans may be changed, amended, or terminated at any time. To learn more about Regions’ benefits, please contact Regions directly if applicable or visit the benefits portal. Location Details Location: Riverview, Florida Equal Opportunity Employer/including Disabled/Veterans Job applications are accepted electronically through our career site for a minimum of five business days from the posting date. Higher-volume postings may remain active longer due to business need and may be closed at any time at the company's discretion.
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