Relationship Banker I (Bellview Branch)
Regions Bank, Pensacola, Florida, United States, 32573
Overview
Thank you for your interest in a career at Regions. Regions believes associates deserve more than just a job and offers performance‑driven individuals a place to build a career with opportunities for growth, development, and upward mobility. If you are focused on results, dedicated to quality, strength, and integrity, Regions could be your employer of choice. Regions is dedicated to safeguarding private and personally identifiable information you submit. Information submitted will be collected and reviewed by Regions associates, consultants, and vendors to evaluate qualifications and experience for job opportunities and will not be used for marketing, sold, or shared outside Regions unless required by law. Such information will be stored in accordance with regulatory requirements and Regions’ retention schedule for a minimum of three years. You may review, modify, or update your information by logging into the careers section of the system. Position
Relationship Banker I is responsible for providing an exceptional customer experience on the cash line and over the phone, contributing to the financial wellness of customers, and resolving end-to-end customer service inquiries. This role is suitable for candidates with prior teller, limited banking, or some retail sales experience who are interested in beginning a career with opportunities for growth, development, and upward mobility. Regions’ mission is to make life better for customers and communities. The successful candidate should be ambitious and adaptable with a desire to educate customers on banking options available when, where, and how they want. Strong communication skills and the ability to provide personalized customer service are required. Primary Responsibilities
Provides a consistent optimal customer experience on the cash line while handling transactions such as deposits, withdrawals, payments, and other teller duties. Answers customer inquiries regarding products and services and fulfills basic servicing requests (e.g., new/replacement cards, information changes, PIN reset, reordering checks, basic problem resolution). Develops relationships with customers and stays informed about the customer’s relationship with the bank. Educates customers on standard consumer products and digital solutions (mobile, online, and ATM offerings) to make banking easier. Assists branch and team members with basic tasks to aid in customer problem resolution. Refers customers to internal experts for more complex financial goals and needs. Follows bank processes and procedures and adheres to applicable laws and regulations; completes duties delegated by the Branch Manager; identifies and reports operational risks as part of the branch team. Achieves branch targets by identifying customer needs and guiding Regions’ solutions. May conduct outbound phone calls to educate customers on emerging technology and assist with financial needs. This position requires tracking of time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act. This position is incentive eligible. Requirements
High School Diploma or GED Ability to work Saturdays as needed Ability to handle cash and process cash transactions Ability to communicate in person, on the phone, and through electronic channels Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor Ability to walk and stand for extended periods Ability to lift up to twenty (20) pounds Preferences
One (1) year of banking, cash-handling, and/or customer service experience Skills and Competencies
Ability to adhere to policies, procedures, and guidelines Ability to assist customers with digital banking offerings Ability to handle multiple priorities simultaneously Ability to oversee large sums of cash Strong customer focus and relationship-building skills Position Type
Full time Compensation Details
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors affecting pay include experience, skills, knowledge, contribution, job location and performance. The target information below is based on the Metropolitan Statistical Area market range for the position location and level. Job Range Target: Minimum:
37,621.05 USD Median:
44,536.00 USD Incentive Pay Plans:
This role is eligible to participate in a formulaic incentive plan with potential to earn incentives based on performance. Benefits Information
Regions offers a benefits package that is flexible and comprehensive. Benefits for benefits-eligible associates are summarized below and do not constitute a complete plan. For more details, view Regions’ benefits information at: https://www.regions.com/about-regions/welcome-portal/benefits Paid Vacation/Sick Time 401K with Company Match Medical, Dental and Vision Benefits Disability Benefits Health Savings Account Flexible Spending Account Life Insurance Parental Leave Employee Assistance Program Associate Volunteer Program Please note, benefits and plans may be changed, amended, or terminated for any class of associate at any time. Location and Equal Opportunity
Location:
Bellview Pensacola; Pensacola, Florida Equal Opportunity Employer, including Disabled Veterans Application
Job applications are accepted electronically through the Regions career site for a minimum of five business days from the posting date. Higher-volume postings may remain active longer due to business needs and may be closed at any time at the company’s discretion.
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Thank you for your interest in a career at Regions. Regions believes associates deserve more than just a job and offers performance‑driven individuals a place to build a career with opportunities for growth, development, and upward mobility. If you are focused on results, dedicated to quality, strength, and integrity, Regions could be your employer of choice. Regions is dedicated to safeguarding private and personally identifiable information you submit. Information submitted will be collected and reviewed by Regions associates, consultants, and vendors to evaluate qualifications and experience for job opportunities and will not be used for marketing, sold, or shared outside Regions unless required by law. Such information will be stored in accordance with regulatory requirements and Regions’ retention schedule for a minimum of three years. You may review, modify, or update your information by logging into the careers section of the system. Position
Relationship Banker I is responsible for providing an exceptional customer experience on the cash line and over the phone, contributing to the financial wellness of customers, and resolving end-to-end customer service inquiries. This role is suitable for candidates with prior teller, limited banking, or some retail sales experience who are interested in beginning a career with opportunities for growth, development, and upward mobility. Regions’ mission is to make life better for customers and communities. The successful candidate should be ambitious and adaptable with a desire to educate customers on banking options available when, where, and how they want. Strong communication skills and the ability to provide personalized customer service are required. Primary Responsibilities
Provides a consistent optimal customer experience on the cash line while handling transactions such as deposits, withdrawals, payments, and other teller duties. Answers customer inquiries regarding products and services and fulfills basic servicing requests (e.g., new/replacement cards, information changes, PIN reset, reordering checks, basic problem resolution). Develops relationships with customers and stays informed about the customer’s relationship with the bank. Educates customers on standard consumer products and digital solutions (mobile, online, and ATM offerings) to make banking easier. Assists branch and team members with basic tasks to aid in customer problem resolution. Refers customers to internal experts for more complex financial goals and needs. Follows bank processes and procedures and adheres to applicable laws and regulations; completes duties delegated by the Branch Manager; identifies and reports operational risks as part of the branch team. Achieves branch targets by identifying customer needs and guiding Regions’ solutions. May conduct outbound phone calls to educate customers on emerging technology and assist with financial needs. This position requires tracking of time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act. This position is incentive eligible. Requirements
High School Diploma or GED Ability to work Saturdays as needed Ability to handle cash and process cash transactions Ability to communicate in person, on the phone, and through electronic channels Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor Ability to walk and stand for extended periods Ability to lift up to twenty (20) pounds Preferences
One (1) year of banking, cash-handling, and/or customer service experience Skills and Competencies
Ability to adhere to policies, procedures, and guidelines Ability to assist customers with digital banking offerings Ability to handle multiple priorities simultaneously Ability to oversee large sums of cash Strong customer focus and relationship-building skills Position Type
Full time Compensation Details
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors affecting pay include experience, skills, knowledge, contribution, job location and performance. The target information below is based on the Metropolitan Statistical Area market range for the position location and level. Job Range Target: Minimum:
37,621.05 USD Median:
44,536.00 USD Incentive Pay Plans:
This role is eligible to participate in a formulaic incentive plan with potential to earn incentives based on performance. Benefits Information
Regions offers a benefits package that is flexible and comprehensive. Benefits for benefits-eligible associates are summarized below and do not constitute a complete plan. For more details, view Regions’ benefits information at: https://www.regions.com/about-regions/welcome-portal/benefits Paid Vacation/Sick Time 401K with Company Match Medical, Dental and Vision Benefits Disability Benefits Health Savings Account Flexible Spending Account Life Insurance Parental Leave Employee Assistance Program Associate Volunteer Program Please note, benefits and plans may be changed, amended, or terminated for any class of associate at any time. Location and Equal Opportunity
Location:
Bellview Pensacola; Pensacola, Florida Equal Opportunity Employer, including Disabled Veterans Application
Job applications are accepted electronically through the Regions career site for a minimum of five business days from the posting date. Higher-volume postings may remain active longer due to business needs and may be closed at any time at the company’s discretion.
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