First CS Hire: Activation & Retention Leader

A growing startup in ecommerce is seeking its first dedicated Customer Success hire to improve customer engagement and retention. The ideal candidate has experience in managing customer accounts, onboarding, and developing key metrics for success. This role requires significant customer interaction and the ability to build systems that support customer success. Compensation ranges from $140k to $160k plus equity, working in San Francisco 3-4 days per week. #J-18808-Ljbffr