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Customer Service Representative

U-Haul, Syracuse, New York, United States

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Employer Industry: Moving and Storage Services

Why consider this job opportunity

Salary up to $18.50 per hour

$100 hiring bonus and a $300 cash bonus upon completion of certification

Career stability with opportunities for advancement

Comprehensive benefits including health insurance, 401(k) savings plan, and employee stock ownership plan

Supportive team environment with on-the-job education and training

Discounts on various products and services, including tech and travel

What to Expect (Job Responsibilities)

Assist customers inside and outside the center with U-Haul products and services

Use smartphone-based technology to manage rentals and inventoryMove and hook up U-Haul trucks and trailers

Clean and inspect equipment, checking fluid levels as necessary

Answer customer inquiries and prepare rental invoices

What is Required (Qualifications)

Valid driver’s license and ability to maintain a good driving record

High school diploma or equivalent

Ability to perform physical tasks, including lifting equipment weighing a minimum of 50 lbs.

Willingness to participate in ongoing education and training programs

How to Stand Out (Preferred Qualifications)

Experience in customer service or related fields

Familiarity with rental operations or equipment handling

Basic mechanical skills or knowledge of vehicle maintenance

Certification in forklift operation (offered through employer upon employment)

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