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Sales Coordinator

Hawaii-Divers, California, Missouri, United States, 65018

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We’re looking for a Sales Coordinator to support our sales organization and help ensure opportunities don’t stall due to bandwidth. This role sits at the intersection of sales, customer service, and finance. You’ll own follow-up, pricing support, and account accuracy, while serving as backup for customer service when needed.

This is a great role for someone who is detail-oriented, proactive, and comfortable communicating with customers and internal teams.

Key responsibilities

Sales support and follow-up

Proactively follow up on leads, quotes, and opportunities generated by leadership and the sales team

Support post–trade show and outbound sales follow-up to ensure momentum continues

Coordinate samples, pricing, and next steps with customers

Maintain a simple pipeline to track follow-ups and account activity

Pricing and account support

Create, maintain, and update customer-specific and channel pricelists

Ensure pricing accuracy across systems, promotions, and key accounts

Assist sales with pricing requests and documentation

Key account reconciliation

Reconcile key account charges including deductions, chargebacks, shortages, co-op, and entitlements

Track and validate promotional allowances and entitlement usage by account

Partner with finance to resolve discrepancies and recover deductions

Maintain clear documentation and audit trails

Serve as backup for customer service handling order status, shipping inquiries, returns, and basic account needs

Support order entry, PO tracking, and issue resolution as needed

What we’re looking for

Strong attention to detail and comfort working with spreadsheets and pricing data

Clear, professional communicator comfortable following up with customers

Highly organized and able to manage multiple priorities

Experience supporting sales teams, customer service, or sales operations

Familiarity with key accounts, retailer portals, EDI, or ERP systems is a plus

Proactive mindset with the ability to work independently

What success looks like

Sales leads are consistently followed up and nothing goes cold

Pricelists are accurate, current, and easy for the sales team to use

Fewer unresolved deductions and faster recovery of dollars

Leadership and sales teams spend less time chasing details and more time closing

Customer service coverage feels seamless when needed

Why this role matters This role plays a critical part in turning opportunities into revenue and protecting the business from pricing and deduction leakage. You’ll be trusted with real responsibility and have direct impact on sales performance.

Preferred candidates are based in the greater San Diego area. The role typically requires two days in the office, though we’re open to discussing flexibility for an A-Player Candidate.

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