We are seeking a detail-oriented and proactive Account Manager for our Utilities Division to support recruiting operations, contractor engagement, and internal referral programs. This role will work closely with a collaborative team, partnering to ensure a high-quality candidate and client experience from initial referral through placement support.
Key Responsibilities
Lead and manage the internal referral program, owning the process end-to-end including candidate intake, qualification, coordination, and post-placement follow-up.
Conduct quality control and check-in calls with active contractors to ensure satisfaction, performance alignment, and issue resolution in a timely manner.
Serve as one of the point of contacts for contractors and internal stakeholders, maintaining consistent communication and documentation.
Support recruiting and account teams with administrative coordination, scheduling, tracking, and reporting
Maintain accurate records and activity tracking within the CRM and internal systems.
Act as a backup POC on onboarding, compliance, and contractor support initiatives
Required Qualifications
Prior experience in recruiting coordination, HR, staffing administration, or account management.
Experience working with HR processes, compliance, or contractor support.
Strong communication skills and ability to manage multiple priorities independently.
Pacific Time hours are required and located within California is highly preferred.
Preferred Qualifications
Utility industry experience strongly preferred (PG&E, SMUD, or similar utility background is a plus).
Hands‑on experience using a CRM or ATS.
Prior experience supporting field‑based or technical contractors.
Familiarity with utility or energy‑sector staffing environments.
Work Location & Hours
Must be able to work 8:30am – 5:30pm Pacific Time.
Strong preference for those located in California and/or based on the West Coast.
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Key Responsibilities
Lead and manage the internal referral program, owning the process end-to-end including candidate intake, qualification, coordination, and post-placement follow-up.
Conduct quality control and check-in calls with active contractors to ensure satisfaction, performance alignment, and issue resolution in a timely manner.
Serve as one of the point of contacts for contractors and internal stakeholders, maintaining consistent communication and documentation.
Support recruiting and account teams with administrative coordination, scheduling, tracking, and reporting
Maintain accurate records and activity tracking within the CRM and internal systems.
Act as a backup POC on onboarding, compliance, and contractor support initiatives
Required Qualifications
Prior experience in recruiting coordination, HR, staffing administration, or account management.
Experience working with HR processes, compliance, or contractor support.
Strong communication skills and ability to manage multiple priorities independently.
Pacific Time hours are required and located within California is highly preferred.
Preferred Qualifications
Utility industry experience strongly preferred (PG&E, SMUD, or similar utility background is a plus).
Hands‑on experience using a CRM or ATS.
Prior experience supporting field‑based or technical contractors.
Familiarity with utility or energy‑sector staffing environments.
Work Location & Hours
Must be able to work 8:30am – 5:30pm Pacific Time.
Strong preference for those located in California and/or based on the West Coast.
#J-18808-Ljbffr