Now Hiring: Call Center Representative | Bellaire, TX | Healthcare Managed Care
TruBlu HR Solutions is partnering with a respected healthcare organization in the Bellaire, TX area to hire a Call Center Representative for a 13-week contract assignment, with the potential to make a long-term impact.
Start Date:
March 16, 2026
Schedule:
Monday–Friday | 8-hour shifts between 7:00 AM – 6:00 PM
If you have experience in managed care, insurance, or a healthcare call center and enjoy helping members navigate benefits and services, this opportunity may be a great fit.
What You’ll Do:
Serve as the first point of contact for members and providers
Assist with eligibility, benefits, authorizations, claims, referrals, and appointment scheduling
Research and resolve moderately complex issues
Advocate for members/providers throughout complaints and appeals
Document interactions accurately in systems such as EPIC or MACESS
Ensure HIPAA compliance by properly verifying PHI
Collaborate with internal departments and escalate concerns when needed
What We’re Looking For:
High School Diploma or GED
At least 1 year of customer service experience in managed care, insurance, or a call center setting
Medicaid experience
Call Center experience
Knowledge of medical terminology
Strong communication and problem-solving skills
Ability to multitask in a fast-paced environment
Typing speed of 35+ WPM
Bilingual (English/Spanish) is a plus
This role is ideal for someone who is detail-oriented, empathetic, and passionate about delivering high-quality member support in a healthcare environment.
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Start Date:
March 16, 2026
Schedule:
Monday–Friday | 8-hour shifts between 7:00 AM – 6:00 PM
If you have experience in managed care, insurance, or a healthcare call center and enjoy helping members navigate benefits and services, this opportunity may be a great fit.
What You’ll Do:
Serve as the first point of contact for members and providers
Assist with eligibility, benefits, authorizations, claims, referrals, and appointment scheduling
Research and resolve moderately complex issues
Advocate for members/providers throughout complaints and appeals
Document interactions accurately in systems such as EPIC or MACESS
Ensure HIPAA compliance by properly verifying PHI
Collaborate with internal departments and escalate concerns when needed
What We’re Looking For:
High School Diploma or GED
At least 1 year of customer service experience in managed care, insurance, or a call center setting
Medicaid experience
Call Center experience
Knowledge of medical terminology
Strong communication and problem-solving skills
Ability to multitask in a fast-paced environment
Typing speed of 35+ WPM
Bilingual (English/Spanish) is a plus
This role is ideal for someone who is detail-oriented, empathetic, and passionate about delivering high-quality member support in a healthcare environment.
#J-18808-Ljbffr