Community Engagement Manager
The Arc Southern Maryland, Annapolis, Maryland, United States, 21403
The Community Engagement Manager. plays a vital role in expanding awareness, engagement, and impact of The Arc Southern Maryland’s programs and services. This position leads community outreach efforts, strengthens family engagement, and supports fundraising. This role serves as a connector between schools, families, community partners, and supporters—ensuring that individuals with intellectual and developmental disabilities and their families are informed, supported, and represented.
ESSENTIAL DUTIES AND RESPONSIBILITIES Community Outreach & Partnerships
Build and maintain relationships with local school systems, special education departments, transition coordinators, and guidance counselors to promote The Arc’s Transitioning Youth Program and related services. Connect students with our CDS Department.
Identify and connect with CCS organizations in Anne Arundel County to establish The Arc as a provider of choice.
Build partnerships with local businesses, chambers of commerce, civic groups, and community leaders in Southern Maryland and Anne Arundel County.
Attend and actively participate in Chamber of Commerce networking meetings, and community gatherings to promote The Arc’s mission and programs.
Identify, cultivate, and secure event sponsors and community partners to support organizational initiatives.
Family Outreach & Engagement
Conduct 10 quarterly check-ins with families, ensuring consistent communication, support, and relationship-building.
Document family concerns, identify emerging needs, and collaborate with internal teams to create plans of action.
Design, coordinate, and lead:
Caregiver workshops
Parent support groups
Webinars and in-person resource events
Serve as a trusted point of contact for families navigating disabilities, services, and community resources.
Support organizational fundraising campaigns to help meet annual financial objectives.
Assist with event promotion and sponsor coordination.
Collaborate with the Development team to align outreach, advocacy, and storytelling with fundraising goals.
Additional duties as needed
EDUCATION AND EXPERIENCE
Bachelor’s degree in social work, nonprofit management, communications, education, or related field (or equivalent experience).
Minimum 4 years of experience in community outreach, nonprofit engagement, or a related role preferred.
Experience working with individuals with intellectual and developmental disabilities and their families strongly preferred.
Strong public speaking, relationship-building, and presentation skills.
Excellent organizational skills and ability to manage multiple projects simultaneously.
Proficiency with CRM systems, Microsoft Office, Google Workspace, and virtual meeting platforms.
Ability to work some evenings and occasional weekends for events.
Reliable transportation for community travel within Southern Maryland and Anne Arundel County.
Must pass criminal background check mandated by the State of Maryland.
AMERICANS WITH DISABILITY SPECIFICATIONS (PHYSICAL DEMANDS)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit for long periods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT
While performing the duties of this job, the employee is not exposed to weather conditions.
The noise level in the work environment is usually moderate.
May be required to work evenings and weekend.
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ESSENTIAL DUTIES AND RESPONSIBILITIES Community Outreach & Partnerships
Build and maintain relationships with local school systems, special education departments, transition coordinators, and guidance counselors to promote The Arc’s Transitioning Youth Program and related services. Connect students with our CDS Department.
Identify and connect with CCS organizations in Anne Arundel County to establish The Arc as a provider of choice.
Build partnerships with local businesses, chambers of commerce, civic groups, and community leaders in Southern Maryland and Anne Arundel County.
Attend and actively participate in Chamber of Commerce networking meetings, and community gatherings to promote The Arc’s mission and programs.
Identify, cultivate, and secure event sponsors and community partners to support organizational initiatives.
Family Outreach & Engagement
Conduct 10 quarterly check-ins with families, ensuring consistent communication, support, and relationship-building.
Document family concerns, identify emerging needs, and collaborate with internal teams to create plans of action.
Design, coordinate, and lead:
Caregiver workshops
Parent support groups
Webinars and in-person resource events
Serve as a trusted point of contact for families navigating disabilities, services, and community resources.
Support organizational fundraising campaigns to help meet annual financial objectives.
Assist with event promotion and sponsor coordination.
Collaborate with the Development team to align outreach, advocacy, and storytelling with fundraising goals.
Additional duties as needed
EDUCATION AND EXPERIENCE
Bachelor’s degree in social work, nonprofit management, communications, education, or related field (or equivalent experience).
Minimum 4 years of experience in community outreach, nonprofit engagement, or a related role preferred.
Experience working with individuals with intellectual and developmental disabilities and their families strongly preferred.
Strong public speaking, relationship-building, and presentation skills.
Excellent organizational skills and ability to manage multiple projects simultaneously.
Proficiency with CRM systems, Microsoft Office, Google Workspace, and virtual meeting platforms.
Ability to work some evenings and occasional weekends for events.
Reliable transportation for community travel within Southern Maryland and Anne Arundel County.
Must pass criminal background check mandated by the State of Maryland.
AMERICANS WITH DISABILITY SPECIFICATIONS (PHYSICAL DEMANDS)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit for long periods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT
While performing the duties of this job, the employee is not exposed to weather conditions.
The noise level in the work environment is usually moderate.
May be required to work evenings and weekend.
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