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Social Media & Community Growth Manager

Telna, Florida, New York, United States

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We are a fast-growing B2B technology company enabling enterprise customer growth globally. In addition to scaling our core business, we have launched a strategic investment arm focused on high-growth B2C companies.

We actively partner with our portfolio companies — advising on marketing initiatives, performance optimization, and scalable growth strategies — while continuing to support and expand our B2B customer base.

About the Role We are looking for a Community & Creator Growth Manager to build and scale our organic presence across Instagram, TikTok, Facebook, and Reddit.

This role goes beyond content scheduling. You will own our social strategy, drive creator partnerships, build a high-performing UGC pipeline, and cultivate meaningful community engagement that supports acquisition and brand growth.

If you understand how organic content, creators, and community signals translate into measurable business impact, this role is for you.

What You’ll Own Organic Social Strategy & Execution

Own and execute our organic social strategy across Instagram, TikTok, and Facebook

Develop and manage a consistent, performance-driven content engine

Lead short-form video strategy and trend adaptation

Continuously optimize content based on engagement and platform performance signals

Creator & UGC Growth

Build and scale a structured creator sourcing pipeline

Identify, recruit, and manage micro and mid-tier creator partnerships

Develop clear creative briefs aligned with growth objectives

Collect and organize raw content for repurposing across paid and organic channels

Continuously test new hooks, angles, and content formats

Community Development

Actively engage with our audience across platforms to build trust and brand affinity

Participate authentically in relevant travel and digital nomad communities

Build presence within targeted Reddit conversations and communities

Identify and nurture brand advocates and power users

Surface recurring feedback and insights to marketing and product teams

Growth Alignment

Collaborate with paid media to test organic hooks before scaling

Ensure organic and creator content supports acquisition efforts

Track and report on engagement, content performance, and community growth metrics

What We’re Looking For

Ability to operate independently while collaborating cross-functionally with paid media, lifecycle, product, and brand teams

5+ years managing organic social for consumer brands

Demonstrated success growing Instagram and TikTok accounts

Experience sourcing and managing creator and influencer partnerships

Strong copywriting skills for short-form content and captions

Deep understanding of short-form video strategy and hook development

Experience engaging in Reddit communities authentically

Experience building UGC pipelines that support paid acquisition

Basic video editing proficiency in tools such as CapCut, Premiere, or similar

Strong Plus Experience in travel, mobility, telecom, subscription, or app-based consumer products

What Success Looks Like

Consistent high-quality content cadence

Growing engagement and follower base across key platforms

Organic content that generates paid media winners

Strong community trust and visible brand presence

This is not a customer support role. This is a growth-focused position for someone who understands how community and creators can meaningfully impact acquisition and long-term brand momentum.

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