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Inside Sales Account Manager

Sooner Inc., Lafayette, CO, United States


We are seeking a results-driven

Inside Sales Account Manager

to work in the Oil & Gas sector, specifically

OCTG (Oil Country Tubular Goods) . This role is responsible for managing customer accounts, supporting forecasting efforts, and coordinating closely with internal teams to ensure seamless order fulfillment and customer satisfaction.

The ideal candidate is highly organized, customer-focused, and comfortable working in a fast-paced, supply chain–driven environment.

Responsibilities Account Management & Sales Support

Manage assigned customer accounts and regions within the Oil & Gas / OCTG market

Develop strong customer relationships and serve as primary point of contact

Support Outside Sales team with customer relationships and

Forecasting & Demand Planning

Develop and maintain accurate sales forecasts

Collaborate with customers to understand upcoming demand and timelines

Work with operations and supply chain teams to align inventory and production planning

Supply Chain Coordination

Monitor inventory levels and material availability

Coordinate with procurement, logistics, and operations to ensure on-time delivery

Resolve order discrepancies, shipping issues, and backorder situations

Internal Collaboration

Partner with sales, operations, finance, procurement, and leadership teams

Support pricing strategy and margin management initiatives

Participate in regular sales and operations planning (S&OP) meetings

Customer Support & Service

Provide timely and professional responses to customer requests

Track order status and proactively communicate updates

Resolve customer concerns quickly and effectively

Qualifications

Bachelor’s degree in Business, Supply Chain, or related field preferred

1+ years of inside sales or account management experience (OCTG or Oil & Gas preferred)

Strong understanding of supply chain processes and forecasting principles

Proficiency in ERP/CRM systems

Excellent communication, problem solving, and organizational skills

Ability to manage multiple accounts and priorities simultaneously

Preferred Experience

Experience with OCTG products (casing, tubing, drill pipe)

Experience in logistics, manufacturing, or distribution environments

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