UX/UI Tools Developer & Analytics Analyst
HTC Global Services, Dearborn, Michigan, United States, 48120
Job Description
The UX/UI Tools Developer Analyst is part of the Customer Retention & Uptime Team. Our Mission is to drive innovation in service experiences by deeply understanding customer and dealer needs, optimizing processes, and designing seamless interactions that deliver expectations and foster long-term loyalty through collaborative excellence that provides value to, customers and our dealers. The UX/UI Tools Developer Analyst will support our operational excellence by developing and implementing our digital tools strategy.
Skills Required
Application Solutions, Data Collection, Data/Analytics dashboards, Problem Solving, API
Skills Preferred
Microsoft Excel, Microsoft Sharepoint, Artificial Intelligence & Expert Systems, Jira, Project Planning
Experience Required
Associate Exp.: 2+years as Product/Delivery Mgr
Education Required
Bachelor's Degree
Additional Information
Build dynamic tool integration tied to Operating Model
Create tools/dashboards to support Senior Leadership / Functional Team’s needs, using Smartsheet tool
Maintain an accurate record of the project/initiatives/experiences and analytics supporting data integrity, efficiencies and other metrics within the Center of Excellence team
Work closely with key PMO teams to ensure dashboard / action plan / objective alignment strategy
Support dynamic tool bowler integrations
Know and be able to explain the strategic priorities for specific Bus and/or regions and/or functional teams
Ability to communicate the various product/experience roadmaps & dashboards & KPIs
Ability to resolve problems by finding the underlying issues and collaborating on solutions.
What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success.
HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
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Skills Required
Application Solutions, Data Collection, Data/Analytics dashboards, Problem Solving, API
Skills Preferred
Microsoft Excel, Microsoft Sharepoint, Artificial Intelligence & Expert Systems, Jira, Project Planning
Experience Required
Associate Exp.: 2+years as Product/Delivery Mgr
Education Required
Bachelor's Degree
Additional Information
Build dynamic tool integration tied to Operating Model
Create tools/dashboards to support Senior Leadership / Functional Team’s needs, using Smartsheet tool
Maintain an accurate record of the project/initiatives/experiences and analytics supporting data integrity, efficiencies and other metrics within the Center of Excellence team
Work closely with key PMO teams to ensure dashboard / action plan / objective alignment strategy
Support dynamic tool bowler integrations
Know and be able to explain the strategic priorities for specific Bus and/or regions and/or functional teams
Ability to communicate the various product/experience roadmaps & dashboards & KPIs
Ability to resolve problems by finding the underlying issues and collaborating on solutions.
What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success.
HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
#J-18808-Ljbffr