Software Product Management Associate #1049915
Job Description
The UX/UI Tools Developer Analyst is part of the Customer Retention & Uptime Team. Our Mission is to drive innovation in service experiences by deeply understanding customer and dealer needs, optimizing processes, and designing seamless interactions that deliver expectations and foster long-term loyalty through collaborative excellence that provides value to Ford, customers and our dealers.
The UX/UI Tools Developer Analyst will support our operational excellence by developing and implementing our digital tools strategy
Skills Required
Application Solutions
Data Collection
Problem Solving
API
Skills Preferred
Microsoft Excel
Microsoft SharePoint
Artificial Intelligence & Expert Systems
Jira
Project Planning
Experience Required
Associate Exp.: 2+years as Product/Delivery Mgr
Education Required
Bachelor's Degree
Additional Information
Build dynamic tool integration tied to Operating Model
Create tools/dashboards to support Senior Leadership / Functional Team’s needs, using Smartsheet tool
Maintain an accurate record of the project/initiatives/experiences and analytics supporting data integrity, efficiencies and other metrics within the Center of Excellence team
Work closely with key PMO teams to ensure dashboard / action plan / objective alignment strategy
Support dynamic tool bowler integrations
Know and be able to explain the strategic priorities for specific Bus and/or regions and/or functional teams
Ability to communicate the various product/experience roadmaps & dashboards & KPIs
Ability to resolve problems by finding the underlying issues and collaborating on solutions.
Benefits Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
Medical and Dental (FastTek pays majority of the medical program)
Vision
Personal Time Off (PTO) Program
Long Term Disability (100% paid)
Life Insurance (100% paid)
401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match
AI & Hiring Disclosure We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.
All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.
If AI will be used in a video interview, you’ll be informed in advance and asked for your consent, with the option to opt out.
Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.
To learn more or exercise your rights, please contact us at info@fasttek.com
#J-18808-Ljbffr
The UX/UI Tools Developer Analyst is part of the Customer Retention & Uptime Team. Our Mission is to drive innovation in service experiences by deeply understanding customer and dealer needs, optimizing processes, and designing seamless interactions that deliver expectations and foster long-term loyalty through collaborative excellence that provides value to Ford, customers and our dealers.
The UX/UI Tools Developer Analyst will support our operational excellence by developing and implementing our digital tools strategy
Skills Required
Application Solutions
Data Collection
Problem Solving
API
Skills Preferred
Microsoft Excel
Microsoft SharePoint
Artificial Intelligence & Expert Systems
Jira
Project Planning
Experience Required
Associate Exp.: 2+years as Product/Delivery Mgr
Education Required
Bachelor's Degree
Additional Information
Build dynamic tool integration tied to Operating Model
Create tools/dashboards to support Senior Leadership / Functional Team’s needs, using Smartsheet tool
Maintain an accurate record of the project/initiatives/experiences and analytics supporting data integrity, efficiencies and other metrics within the Center of Excellence team
Work closely with key PMO teams to ensure dashboard / action plan / objective alignment strategy
Support dynamic tool bowler integrations
Know and be able to explain the strategic priorities for specific Bus and/or regions and/or functional teams
Ability to communicate the various product/experience roadmaps & dashboards & KPIs
Ability to resolve problems by finding the underlying issues and collaborating on solutions.
Benefits Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
Medical and Dental (FastTek pays majority of the medical program)
Vision
Personal Time Off (PTO) Program
Long Term Disability (100% paid)
Life Insurance (100% paid)
401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match
AI & Hiring Disclosure We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.
All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.
If AI will be used in a video interview, you’ll be informed in advance and asked for your consent, with the option to opt out.
Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.
To learn more or exercise your rights, please contact us at info@fasttek.com
#J-18808-Ljbffr