Customer Engagement Specialist - Work from Home
Teleperformance, Myrtle Point, Oregon, United States, 97458
Employer Industry: Digital Business Services
Why consider this job opportunity
Paid training to enhance your skills
Competitive wages with full benefits including medical, dental, vision, and 401k
Paid time off to support work-life balance
Opportunities for career advancement and personal growth within the company
Collaborative and engaging work environment with diverse interactions
Commitment to employee wellness and engagement programs
What to Expect (Job Responsibilities)
Resolve high-level consumer issues in a fast-paced environment
Support Care Services staff by answering questions and providing coaching and feedback
Review consumer inquiries using database tools to improve service and capture data
Manage specialized consumer support activities via websites
Demonstrate excellent verbal and written communication skills
What is Required (Qualifications)
High school diploma or GED equivalent
At least 1 year of experience in a contact center environment
Strong willingness to provide outstanding consumer service
Excellent technical skills, including Microsoft Excel, Word, SharePoint, and Teams
Typing speed of at least 40 WPM
How to Stand Out (Preferred Qualifications)
Proven ability to multi-task effectively
Superior communication and problem-solving skills
Ability to work well both independently and as part of a team
Receptiveness to coaching and a desire to learn and improve
Strong organizational skills and emotional intelligence
#DigitalBusinessServices #CustomerService #CareerOpportunity #CompetitivePay #WorkFromHome
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity
Paid training to enhance your skills
Competitive wages with full benefits including medical, dental, vision, and 401k
Paid time off to support work-life balance
Opportunities for career advancement and personal growth within the company
Collaborative and engaging work environment with diverse interactions
Commitment to employee wellness and engagement programs
What to Expect (Job Responsibilities)
Resolve high-level consumer issues in a fast-paced environment
Support Care Services staff by answering questions and providing coaching and feedback
Review consumer inquiries using database tools to improve service and capture data
Manage specialized consumer support activities via websites
Demonstrate excellent verbal and written communication skills
What is Required (Qualifications)
High school diploma or GED equivalent
At least 1 year of experience in a contact center environment
Strong willingness to provide outstanding consumer service
Excellent technical skills, including Microsoft Excel, Word, SharePoint, and Teams
Typing speed of at least 40 WPM
How to Stand Out (Preferred Qualifications)
Proven ability to multi-task effectively
Superior communication and problem-solving skills
Ability to work well both independently and as part of a team
Receptiveness to coaching and a desire to learn and improve
Strong organizational skills and emotional intelligence
#DigitalBusinessServices #CustomerService #CareerOpportunity #CompetitivePay #WorkFromHome
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr