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Retention Marketing Strategist

Halfdays, Denver, Colorado, United States, 80285

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Halfdays is looking for a Retention Marketing Strategist to help drive customer loyalty, repeat purchase, and lifetime value through thoughtful, well‑executed email, SMS, and lifecycle marketing. This role sits on the Digital team and works closely with creative and brand to deliver high‑quality campaigns and automated programs that support both revenue growth.

Our ideal candidate is highly organized, analytical, and excited to learn how a fast‑growing consumer brand builds long‑term customer relationships.

What You’ll Do Email & SMS Execution + Acquisition

Build, QA, and schedule email and SMS campaigns (promotions, launches, brand stories, etc.)

Create and support ongoing lifecycle flows (welcome, post‑purchase, replenishment, win‑back, loyalty, etc.)

Ensure all campaigns are on‑brand, error‑free, and delivered on time

Own list growth strategy and execution, including pop‑ups, on‑site acquisition optimization, landing pages, lead generation, and support for partnerships and giveaways

Performance & Reporting

Track and report on key retention KPIs (revenue, conversion, open rate, CTR, unsubscribes, LTV, repeat rate)

Help identify insights and optimization opportunities

Develop and support A/B testing efforts across subject lines, content, timing, and segmentation

Ecommerce Support

Assist with segmentation strategies for new vs. returning customers, product categories, and engagement levels

Support loyalty program initiatives and retention experiments as the program evolves

Explore, identify, and propose new retention tactics and programs to improve repeat purchase and customer lifetime value (e.g., loyalty initiatives, referral programs, surprise & delight, post‑purchase experiences, subscription or replenishment concepts, etc.)

Support the brand’s direct mail initiatives, including campaign coordination, audience selection, timeline management, creative briefing, and performance tracking

What We’re Looking For

2 years of experience in digital marketing, retention, CRM, or e‑commerce (internships count)

Interest in email/SMS marketing and lifecycle strategy

Strong attention to detail and organization

Analytical mindset and comfort working with performance metrics

Clear written communication skills

Ability to manage multiple projects at once in a fast‑moving environment

Experience with platforms like Klaviyo, Shopify, or similar ESPs

Bonus points if you love fashion, the outdoors, and deeply resonate with the Halfdays brand mission.

Location: Denver, CO Team: Digital Salary Range: $55K – $65K At Halfdays, we know that skiers come from all different backgrounds, and we are here to support them by having a diverse team. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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