Lead Fulfillment Associate
The Amazon operations team is looking for Lead Fulfillment Associates with a strong record of achieving results to join the expanding team supporting operations leaders and associates in delivering strong operations results within our fulfillment centers.
Lead Fulfillment Associates hold various roles within the Fulfillment Center including, but not limited to: Trainer, Process Assistant, and Shipping Clerk. All role types will include performing production duties as needed: pick/pack orders, receive/stow product, ensure inventory accuracy, and unload/load trucks. Lead Fulfillment Associates will also be responsible for communicating instructions to other associates, motivating them, and keeping their work areas safe.
Since opening our virtual doors in 1995, Amazon has been pushing the boundaries of "possible" further and further. Our entire business works hard to delight our customers - from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. Our teams band together, roll up their sleeves, and aren't content with just standing still. We're aiming to become the most customer‑centric company on Earth.
Roles and Responsibilities
ISS Representative : Power connector. Maintaining the link between Corporate Retail Teams and the FC, facilitating resolution of tickets and problem items. Responsible for tactical and strategic handling of Retail Request Tickets.
Process Assistant : Smooth operator. Helping support daily management of department duties, allocating labor, leading meetings, assigning job duties, communicating with suppliers, escalating barriers, and driving and executing standard work in Safety, Quality and Productivity.
Dock Clerk : Dock star. Managing inbound flow from scheduling to time of receives, communicating with carriers, corporate transportation group, management and dock personnel, planning inbound arrivals, ensuring carrier compliance and leading dock personnel.
Receiving Clerk : Mega monitor. Scheduling inbound deliveries in dock master, communicating with carriers and partners, maintaining up‑to‑date knowledge of appointments, monitoring releases and training backup clerks.
Shipping Clerk : Super shipper. Corresponding with multiple shipping companies, using their software to ship and track packages, coordinating trailers, ensuring proper processes with Trailer Dock Release program.
Non‑Inventory Receive Clerk : Non‑Inventory guru. Administering the flow of non‑inventory goods with Procurement, organizing supplies, staging product, operating PIT equipment, and tracking goods.
Regulated Waste Coordinator : Leading the Waste Program within the FC, ensuring compliance with regulations and coordinating with Operations and EHS.
Amazon Robotics (AR) Quarterback : Monitoring floor health, leading dispatch for Amnesty Floor Monitors, coordinating with learning, RME and operations teams, driving standard work practices.
Floor Health Monitor : Autonomous operator. Performing tasks on the AR floor such as restarting drives and assisting associates with amnesty processing.
Data Analyst : Working closely with ICQA and operations teams to provide data and analytical support for ACES initiatives, root‑cause investigations, and compliance with SoX requirements.
Things to know about working in an Amazon Fulfillment Center
We're committed to providing a safe work environment, requiring reflective vests, safety stretch, and safety recognition.
We have a relaxed, casual dress code as long as attire meets safety requirements.
We work to regulate our sites as much as possible; hearing protection is available due to variable noise and temperature levels.
Basic Qualifications
1+ years of Microsoft Office products and applications experience
High school or equivalent
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
Work 40 hours/week, and overtime as required
Are 18 years of age or older
Preferred Qualifications
A completed Associate’s or Bachelor’s Degree
1+ year of leadership experience directly managing others
1+ year working in a like environment (manufacturing/distribution/warehousing/large retail)
Experience with performance metrics and lean process improvement
Excellent written and verbal communication and interpersonal skills to coach, train, and assist team members
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
Location: USA, OH, Perrysburg – 22.00 – 22.00 USD hourly
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Lead Fulfillment Associates hold various roles within the Fulfillment Center including, but not limited to: Trainer, Process Assistant, and Shipping Clerk. All role types will include performing production duties as needed: pick/pack orders, receive/stow product, ensure inventory accuracy, and unload/load trucks. Lead Fulfillment Associates will also be responsible for communicating instructions to other associates, motivating them, and keeping their work areas safe.
Since opening our virtual doors in 1995, Amazon has been pushing the boundaries of "possible" further and further. Our entire business works hard to delight our customers - from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. Our teams band together, roll up their sleeves, and aren't content with just standing still. We're aiming to become the most customer‑centric company on Earth.
Roles and Responsibilities
ISS Representative : Power connector. Maintaining the link between Corporate Retail Teams and the FC, facilitating resolution of tickets and problem items. Responsible for tactical and strategic handling of Retail Request Tickets.
Process Assistant : Smooth operator. Helping support daily management of department duties, allocating labor, leading meetings, assigning job duties, communicating with suppliers, escalating barriers, and driving and executing standard work in Safety, Quality and Productivity.
Dock Clerk : Dock star. Managing inbound flow from scheduling to time of receives, communicating with carriers, corporate transportation group, management and dock personnel, planning inbound arrivals, ensuring carrier compliance and leading dock personnel.
Receiving Clerk : Mega monitor. Scheduling inbound deliveries in dock master, communicating with carriers and partners, maintaining up‑to‑date knowledge of appointments, monitoring releases and training backup clerks.
Shipping Clerk : Super shipper. Corresponding with multiple shipping companies, using their software to ship and track packages, coordinating trailers, ensuring proper processes with Trailer Dock Release program.
Non‑Inventory Receive Clerk : Non‑Inventory guru. Administering the flow of non‑inventory goods with Procurement, organizing supplies, staging product, operating PIT equipment, and tracking goods.
Regulated Waste Coordinator : Leading the Waste Program within the FC, ensuring compliance with regulations and coordinating with Operations and EHS.
Amazon Robotics (AR) Quarterback : Monitoring floor health, leading dispatch for Amnesty Floor Monitors, coordinating with learning, RME and operations teams, driving standard work practices.
Floor Health Monitor : Autonomous operator. Performing tasks on the AR floor such as restarting drives and assisting associates with amnesty processing.
Data Analyst : Working closely with ICQA and operations teams to provide data and analytical support for ACES initiatives, root‑cause investigations, and compliance with SoX requirements.
Things to know about working in an Amazon Fulfillment Center
We're committed to providing a safe work environment, requiring reflective vests, safety stretch, and safety recognition.
We have a relaxed, casual dress code as long as attire meets safety requirements.
We work to regulate our sites as much as possible; hearing protection is available due to variable noise and temperature levels.
Basic Qualifications
1+ years of Microsoft Office products and applications experience
High school or equivalent
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
Work 40 hours/week, and overtime as required
Are 18 years of age or older
Preferred Qualifications
A completed Associate’s or Bachelor’s Degree
1+ year of leadership experience directly managing others
1+ year working in a like environment (manufacturing/distribution/warehousing/large retail)
Experience with performance metrics and lean process improvement
Excellent written and verbal communication and interpersonal skills to coach, train, and assist team members
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
Location: USA, OH, Perrysburg – 22.00 – 22.00 USD hourly
#J-18808-Ljbffr