Software Engineer – AI Ops
Seeking an AI Ops–focused Software Engineer to support monitoring, cost optimization, and operational analytics for AI and ML platforms in a cloud environment.
Responsibilities
Monitor AI and ML systems including inference, embeddings, and API usage
Build dashboards to track performance, reliability, and cloud spend
Analyze logs and metrics to troubleshoot operational issues
Support cloud cost optimization using FinOps practices
Partner with engineering teams on operational improvements
Required Qualifications
2–4 years in Ops, Analytics, or Technical Operations (AIOps, MLOps, DataOps, Platform Ops)
Understanding of AI and ML concepts including LLMs and vector databases
Experience with cloud cost tracking and optimization
Proficiency with dashboarding tools (Looker, Tableau, Grafana)
Working knowledge of GCP; AWS or Azure is a plus
Comfortable with SQL and basic Python
Experience with monitoring and observability tools
Bachelor’s degree in a technical field
Preferred
Experience with managed LLM platforms
Familiarity with AI agents or RAG systems
Exposure to ML lifecycle operations or Responsible AI concepts
What Makes HTC a Great Place to Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high‑performing teams driving success together. You’ll have long‑term opportunities to grow your career and develop skills in the latest emerging technologies.
Benefits Our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
EEO Statement Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. HTC is an Equal Opportunity Employer and a proud National Minority Supplier.
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Responsibilities
Monitor AI and ML systems including inference, embeddings, and API usage
Build dashboards to track performance, reliability, and cloud spend
Analyze logs and metrics to troubleshoot operational issues
Support cloud cost optimization using FinOps practices
Partner with engineering teams on operational improvements
Required Qualifications
2–4 years in Ops, Analytics, or Technical Operations (AIOps, MLOps, DataOps, Platform Ops)
Understanding of AI and ML concepts including LLMs and vector databases
Experience with cloud cost tracking and optimization
Proficiency with dashboarding tools (Looker, Tableau, Grafana)
Working knowledge of GCP; AWS or Azure is a plus
Comfortable with SQL and basic Python
Experience with monitoring and observability tools
Bachelor’s degree in a technical field
Preferred
Experience with managed LLM platforms
Familiarity with AI agents or RAG systems
Exposure to ML lifecycle operations or Responsible AI concepts
What Makes HTC a Great Place to Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high‑performing teams driving success together. You’ll have long‑term opportunities to grow your career and develop skills in the latest emerging technologies.
Benefits Our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
EEO Statement Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. HTC is an Equal Opportunity Employer and a proud National Minority Supplier.
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