Remote Senior Specialist, Customer Quality & Insights

A healthcare solutions provider in Raleigh, NC is seeking a Sr Specialist – Customer Quality to act as a liaison between clinical users and various teams. This role focuses on analyzing customer complaints, driving quality improvements, and ensuring exceptional customer experiences. The ideal candidate will have a Bachelor's degree and 2+ years of relevant experience, along with strong data analytics and project management skills. This position is full-time with a salary range of $68,500 - $88,020, and offers comprehensive benefits including medical coverage and a 401k savings plan. #J-18808-Ljbffr