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Newsday Media Group is a locally owned, independent media company grounded in journalistic excellence, integrity, and commitment to the communities it serves. With 19 Pulitzer Prizes and dozens of Emmy Awards, it's one of the most decorated news organizations in the country.

The company is in the middle of a significant transformation, expanding from its newspaper roots into a multimedia operation spanning digital, video, podcasts, live events, and data-driven civic engagement. NMG properties include the flagship Newsday and Newsday.com, NewsdayTV, the Newsday Live events series, and nextLI, a civic research and community forum platform funded by The Rauch Foundation.

A new 130,000-square-foot headquarters in Melville features a broadcast-quality TV studio and multimedia production space. Newsday Live produces a growing calendar of food and wine tastings, author talks, sports Q&As, concerts, and community events. Feed Me, the company's food and dining vertical, includes a web series, quarterly print magazine, and restaurant coverage. Brand 360, the in-house content studio, partners with advertisers across healthcare, education, energy, tourism, and retail.

Newsday's investigative unit has driven real-world change, from prompting schools to replace unsafe football helmets to contributing reporting that led to federal corruption convictions. Community programs include the Newsday Marching Band Festival, CheerFest, Scholar-Artist honors, and partnerships with local nonprofits focused on hunger, housing, youth education, and child welfare.

For people who care about local journalism, multimedia storytelling, and community impact, Newsday is doing the work at scale.

","Melville, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","newsday.jpg","hexCode","#D52B1E","headline","Award-Winning Local Media Powerhouse Serving Long Island & New York City","/companies/newsday-media-group","https://production-rails-default.s3.amazonaws.com/uploads/company/thumbnail_attachment/8752/newsday.jpg","hasJobSubmission","isSavedJob","similarJobs",[521,540,560,580,597],{"_435":434,"_439":522,"_468":469,"_460":523,"_248":524,"_446":525,"_433":434,"_113":526,"_437":199,"_438":199,"_470":469,"_448":199,"_449":527,"_431":533,"_471":534,"_436":129,"_485":486,"_476":535,"_487":526,"_488":536,"_490":537,"_492":538,"_494":539},["D",1773115200000],"The Jonus Group","Job Description

Personal Lines Customer Service Representative\nJob Summary

Seeking a seasoned and dedicated

Personal Lines Customer Service Representative

to join a team. This role is integral to providing exceptional service to the clients and maintaining the high standards of the organization. The ideal candidate will have experience in personal lines insurance, with a preference for those familiar with Erie Insurance and Applied Epic software. This is an in-office position, with work-from-home options available only under special circumstances.\nCompensation Package\nCompetitive salary based on experience and qualifications\nComprehensive 401(k) retirement plan\nFull benefits package (details provided upon request)\nResponsibilities\nProvide exceptional customer service to personal lines clients\nHandle standard-sized accounts and manage a book of business\nAssist with quoting new and renewal business\nCollaborate with team members to ensure client satisfaction and efficient operations\nMaintain accurate and up-to-date records in Applied Epic software\nQualifications/Requirements\nActive Property & Casualty (P&C) license required\nMinimum of 2 years of experience in personal lines insurance preferred\nExperience with Erie Insurance and Applied Epic software is a significant advantage\nStrong communication and interpersonal skills\nAbility to work effectively in a team-oriented, in-office environment\nDetail-oriented with excellent organizational skills

#LI-CS1\n","Job Description

Personal Lines Customer Service Representative\nJob Summary

Seeking a seasoned and dedicated

Personal Lin...","Personal Lines Customer Service Rep",[528],{"_458":459,"_454":529,"_452":530,"_456":531,"_484":532},"Mechanicsburg","Mechanicsburg, PA, United States, 17050","PA","17050",["B","2836175875"],"Work at The Jonus Group","/jobs/2836175875-personal-lines-customer-service-rep","Mechanicsburg, PA, United States","/jobs?keyword=The+Jonus+Group","/jobs?location=Mechanicsburg%2C+PA%2C+United+States","/jobs?keyword=Personal+Lines+Customer+Service+Rep",{"_435":434,"_439":541,"_468":469,"_460":542,"_248":543,"_446":544,"_433":434,"_113":545,"_437":199,"_438":199,"_470":469,"_448":199,"_449":546,"_431":552,"_471":553,"_436":129,"_485":554,"_476":555,"_487":545,"_488":556,"_490":557,"_492":558,"_494":559},["D",1773457200000],"Independent Insurance Agents of North Carolina","Personal & Commercial Lines Customer Service Representative

The Personal & Commercial Lines CSR is responsible for maintaining solid customer relationships by handling personal and commercial lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.\nResponsibilities

Answer customer calls and correspondence regarding new or existing insurance policies and service all claims.\nWork with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.\nSet appointments and/or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.\nConfer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.\nActively solicit increases in coverage or rounding out accounts at every service contact.\nResolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.\nMaintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.\nReview audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier.\nKeep informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance as well as collaboration with team members, mentor staff, and participate in meetings as needed.\nQualifications

Hold the insurance license required by your state and have a minimum of two years personal and commercial lines insurance account management experience, as well as a Bachelor's Degree or comparable work experience.\nDemonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.\nDemonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills and possess excellent math and reading skills to accurately perform simple calculations.\nHave the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision.\nHave a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills.\nTechnology and computer proficiency including agency management systems.\nBenefits/Perks

Competitive Pay\nProfessional Development\nJob Stability in a growing industry

","Personal & Commercial Lines Customer Service Representative

The Personal & Commercial Lines CSR is responsible for maintaining solid custo...","Personal & Commercial Lines Customer Service Representative",[547],{"_458":459,"_454":548,"_452":549,"_456":550,"_484":551},"Mocksville","Mocksville, NC, United States, 27028","NC","27028",["B","2876155256"],"Work at Independent Insurance Agents of North Carolina","9 days ago","/jobs/2876155256-personal-commercial-lines-customer-service-representative","Mocksville, NC, United States","/jobs?keyword=Independent+Insurance+Agents+of+North+Carolina","/jobs?location=Mocksville%2C+NC%2C+United+States","/jobs?keyword=Personal+%26+Commercial+Lines+Customer+Service+Representative",{"_435":434,"_439":561,"_468":469,"_460":562,"_248":563,"_446":564,"_433":434,"_113":565,"_437":199,"_438":199,"_470":469,"_448":199,"_449":566,"_431":572,"_471":573,"_436":129,"_485":574,"_476":575,"_487":565,"_488":576,"_490":577,"_492":578,"_494":579},["D",1772902800000],"National Association of Professional Allstate Agents, Inc.","Allstate Insurance Personal Lines Customer Service Representative\nLocation: Manhattan, NY

The Personal Lines CSR at Allstate Insurance is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.

Overview\nPosition summary and core responsibilities described above.

Responsibilities

Answer customer calls and correspondence regarding new or existing insurance policies and service all claims, as well as administrative duties such as answering phones, greeting visitors and assisting with mail.

Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.

Set appointments and/or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.

Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.

Actively solicit increases in coverage or rounding out accounts at every service contact.

Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.

Maintain records of customer interactions and transactions in the agency management system.

Qualifications

Hold the insurance license required by NY state and have a minimum of 1 year personal lines insurance account management.

Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.

Demonstrate strong customer focus and an excellent phone manner; strong written and verbal communication skills; good math and reading skills to perform simple calculations.

Ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision.

Strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills.

Technology and computer proficiency including agency management systems.

Benefits / Compensation

Competitive Pay

Professional Development

Job Stability in a growing industry

Compensation: $40,000.00 - $80,000.00 per year

#J-18808-Ljbffr\n","Allstate Insurance Personal Lines Customer Service Representative\nLocation: Manhattan, NY

The Personal Lines CSR at Allstate Insurance is ...","Allstate Insurance Personal Lines Customer Service Representative",[567],{"_458":459,"_454":568,"_452":569,"_456":570,"_484":571},"New York","New York, NY, United States, 10261","NY","10261",["B","2810911519"],"Work at National Association of Professional Allstate Agents, Inc.","15 days ago","/jobs/2810911519-allstate-insurance-personal-lines-customer-service-representative","New York, NY, United States","/jobs?keyword=National+Association+of+Professional+Allstate+Agents%2C+Inc.","/jobs?location=New+York%2C+NY%2C+United+States","/jobs?keyword=Allstate+Insurance+Personal+Lines+Customer+Service+Representative",{"_435":434,"_439":581,"_468":469,"_460":582,"_248":583,"_446":584,"_433":434,"_113":442,"_437":199,"_438":199,"_470":469,"_448":199,"_449":585,"_431":591,"_471":592,"_436":129,"_485":574,"_476":593,"_487":442,"_488":594,"_490":595,"_492":596,"_494":495},["D",1772917200000],"Parkway Family Insurance Agency","Personal Lines Customer Service Representative Tomball\nParkway Family Insurance Agency

401(k)

Health insurance

Vision insurance

The Personal Lines

Customer Service Representative

at Parkway Family Insurance is responsible for maintaining solid customer relationships by handling existing customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and producers while conducting specific service and marketing activities.

Competitive Pay

Professional Development

Job Stability in a growing industry

Responsibilities

Answer all incoming calls to the agency, directing to the appropriate party.

Handle incoming mail for the agency and taking action as needed.

Responsible for all agency cancellation notices from companies or finance companies. Communicate with insured to resolve or pass to producer, commercial lines department.

Support the producer by reviewing upcoming renewals, reviewing liability limits and exposures, and quoting or marketing with other companies/general agents as needed.

Confer with customers to provide detailed information about products and services, process renewal quotes or marketing renewals, quote renewals to clients, take payments and provide Carrier all requested documentation to proceed with binding coverages.

Resolve product or service issues by clarifying the customer’s concern, determining the cause, selecting and explaining the best solution to solve, expediting correction or adjustment, and following up to ensure resolution.

Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.

Qualifications

Must hold a Texas Property/Casualty license with at least one year's experience.

Demonstrate strong knowledge of personal lines insurance products, rating procedures, underwriting procedures, coverages, and industry operations to manage and maintain assigned clients effectively.

Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills and excellent math and reading skills to perform calculations.

Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision.

Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.

Compensation: $43,000.00 - $45,000.00 per year

Benefits of working as an Independent Insurance Agent\nCareer advancement in a growing field

With more than 400,000 job openings in the next five years across the U.S., the insurance industry offers a huge opportunity for employment and career advancement. Plus, the industry continues to evolve and provide new careers paths in sales, customer service, analytics, digital marketing, technology, and more.

Flexibility

Insurance can give you a rewarding career and well-rounded life with jobs that are not only fulfilling but may offer flexible schedules and great office culture.

Make a Difference

Independent agents are pillars in their communities and active in local organizations, sponsoring sporting teams or supporting charities.

Job Security

Things change but insurance is here to stay. People will always need it for their car, home, business, travel, and more.

I am always challenged! Every day it is something new. I am challenged to learn new skills to complete projects. I am challenged to understand an industry I came in knowing little about. I am challenged to think outside of the box to be successful in a niche market. I am challenged to become a better writer. I am challenged to be a leader. I am challenged to think like an owner.

#J-18808-Ljbffr\n","Personal Lines Customer Service Representative Tomball\nParkway Family Insurance Agency

401(k)

Health insurance

Vision in...",[586],{"_458":459,"_454":587,"_452":588,"_456":589,"_484":590},"Tomball","Tomball, TX, United States, 77735","TX","77735",["B","2001156895"],"Work at Parkway Family Insurance Agency","/jobs/2001156895-personal-lines-customer-service-representative","Tomball, TX, United States","/jobs?keyword=Parkway+Family+Insurance+Agency","/jobs?location=Tomball%2C+TX%2C+United+States",{"_435":434,"_439":598,"_468":469,"_460":542,"_248":599,"_446":600,"_433":434,"_113":442,"_437":199,"_438":199,"_470":469,"_448":199,"_449":601,"_431":606,"_471":553,"_436":129,"_485":554,"_476":607,"_487":442,"_488":608,"_490":557,"_492":609,"_494":495},["D",1773457200000],"Personal Lines Customer Service Representative

The Personal Lines CSR at Godwin Insurance Agency is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.\nResponsibilities

Answer customer calls and correspondence regarding new or existing insurance policies and service all claims, as well as administrative duties such as answering phones, greeting visitors and assisting with mail.\nWork with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.\nSet appointments and/or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.\nConfer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.\nActively solicit increases in coverage or rounding out accounts at every service contact.\nResolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.\nMaintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.\nQualifications

Hold the insurance license required by your state and have a minimum of two years personal lines insurance account management experience as well as hold a Bachelor's Degree or comparable work experience.\nDemonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.\nDemonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as possess excellent math and reading skills to accurately perform simple calculations.\nHave the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision.\nHave a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills.\nTechnology and computer proficiency including agency management systems.\nBenefits/Perks

Competitive Pay\nProfessional Development\nJob Stability in a Growing Industry

","Personal Lines Customer Service Representative

The Personal Lines CSR at Godwin Insurance Agency is responsible for maintaining solid cust...",[602],{"_458":459,"_454":603,"_452":604,"_456":550,"_484":605},"Greensboro","Greensboro, NC, United States, 27401","27401",["B","2876142021"],"/jobs/2876142021-personal-lines-customer-service-representative","Greensboro, NC, United States","/jobs?location=Greensboro%2C+NC%2C+United+States","actionData","errors"]