Senior Director of Operations

Senior Director of Operations

Reports To: Integrator

Location: Odessa, TX | Marshall, TX | Shreveport, LA | Brighton, CO

Safety Sensitive: Yes

Purpose

The Director of Operations (DOO) is responsible for leading and optimizing all district operations across the company to ensure consistency, accountability, and profitability. This individual must be a hands-on leader who thrives on structure, communication, and measurable results — ensuring the organization executes effectively on strategy, safety, quality, and culture.

This position requires strong alignment with the company’s EOS (Entrepreneurial Operating System) and D-R-I-V-E values (Dependability, Resilience, Integrity, Vision, Ethics).

Role Objectives

• Partner with the CEO and Integrator to define, implement, and execute the company’s operational strategy.
• Lead district operations with a focus on P&L accountability , efficiency, safety, and employee engagement.
• Translate strategic goals into clear, measurable action plans for each district.
• Ensure consistent adherence to company processes, reporting, and operational checklists.
• Build, coach, and hold district managers accountable to performance standards and company values.
• Drive communication across all levels of the organization to ensure transparency and alignment.
• Develop and oversee annual operating budgets, KPIs, and forecasting to achieve company-wide financial targets.
• Reinforce a culture of ownership, teamwork, and continuous improvement.
• Partner with HR and QHSE leadership to maintain compliance, training, and personnel development.
• Act as the liaison between executive leadership and district management , ensuring issues are solved quickly and effectively.

Key Responsibilities

• Oversee daily operations across all districts, ensuring consistency in processes, quality, and customer satisfaction.
• Hold district leaders accountable for achieving operational, safety, and financial goals.
• Standardize systems for work orders, billing, job tracking, and reporting.
• Review and interpret financial performance reports and lead proactive corrective actions.
• Conduct regular site visits to coach and evaluate district teams.
• Ensure operational readiness, staffing, and resource allocation meet business needs.
• Identify and eliminate inefficiencies across districts.
• Lead quarterly and annual operations planning in coordination with leadership.
• Strengthen communication flow between field operations, finance, HR, and QHSE.
• Build relationships with key customers and ensure consistent service delivery across all locations.
• Represent the company with professionalism, integrity, and reliability in all customer and employee interactions.

Required Skills and Qualifications

• 10+ years of experience in the Oil & Gas Service industry (NDT or related field preferred).
• Minimum 5 years in multi-district operational leadership with proven accountability for budgets and teams.
• Strong financial acumen and ability to interpret P&L, balance sheets, and job cost reports.
• Demonstrated ability to build processes, enforce accountability , and implement continuous improvement.
• Proven leadership in mentoring managers and holding teams to deadlines and standards.
• Excellent communication, organization, and conflict-resolution skills.
• Track record of driving operational excellence through structure, metrics, and culture .
• Skilled in resource planning, scheduling, and vendor management.
• Proficient in data-driven decision making, KPI management, and reporting systems.
• Ability to travel frequently between company districts.

Preferred Skills and Qualifications

• Bachelor’s degree in Business, Operations Management, or related field.
• Familiarity with EOS / Traction framework and accountability charts.
• Working knowledge of ASNT, API, OSHA, ANSI, and ASTM inspection standards.
• Experience with NDT technologies such as Magnetic Particle, Liquid Penetrant, Ultrasonic, Eddy Current, and Visual.
• Proficiency in iM3 People Plus software, or similar job tracking systems.
• Proven success in achieving 20%+ profitability through operational discipline and efficiency.
• Highly self-motivated, proactive, and committed to continuous improvement.

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