Director, Business Development - Fay Servicing

Director, Business Development – Fay Servicing

Join to apply for the Director, Business Development – Fay Servicing role at Fay Servicing, LLC

Founded in 2008, The Fay Group is a diversified real estate services company offering a complete range of home ownership products and services to include mortgage servicing, property renovations, property management, realty, business purpose lending, and insurance to homeowners, investors, and clients nationwide. We consider the people behind those mortgages, and work hard to give them the best opportunity to stay in their homes by providing solutions to navigate the challenges of homeownership while working toward their long-term financial goals.

Join Us on Our Journey

We are currently looking for a Director, Business Development to join our team.
Reporting to Chief Strategy Officer, this position is responsible for building and maintaining a national network of residential and commercial mortgage loan servicing clients, including private equity funds, REITs, banks, and insurance companies for Fay Servicing and its affiliates.

This role involves cultivating industry relationships, gaining a deep understanding of client needs, negotiating service agreements and driving long-term growth. This position plays a critical role in expanding the company’s market presence and revenue through strategic relationship management and targeted business development initiatives. This position partners closely with clients and internal operations teams to ensure high levels of satisfaction and long-term partnerships. Success in this role requires a proactive, results-driven leader with strong industry insight and a collaborative mindset.

Qualifications

• Bachelor’s degree in Business, Marketing, Finance, or related; Master’s Degree in related field preferred
• 7+ years’ experience in business development or sales within mortgage servicing, financial services, or related field
• Proven success in developing and managing high-value client relationships
• Strong understanding of residential and commercial mortgage servicing operations demonstrated through practical work experience
• Proficiency in CRM platforms (e.g., Salesforce, HubSpot)
• Strong skills and experience in MS Word, Excel, and PowerPoint
• Strong verbal and written communication skills
• Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization
• Collaborative and consultative work style; high team-orientation
• Effective management skills to include talent selection, training, coaching, and performance management
• Demonstrated ability to foster an environment of positive engagement and trust
• Open to change; agile; high learning agility
• Strong analytical skills coupled with sound judgement
• Strong problem-solving abilities
• Ability to analyze and interpret data to identify opportunities and propose solutions
• Demonstrated ability to establish credibility for recognizing and supporting the organization’s culture, values, and priorities
• Strong project management skills
• Strong attention to detail; strong quality and compliance orientation
• Ability to effectively prioritize under tight deadlines in a fast-paced, dynamic environment; effective time management
• Self-directed; ability to proactively ask questions and surface issues/ concerns
• Professional maturity, integrity, and the ability to maintain confidential data and information
• Strong business acumen; strong fiscal and technical aptitude

Benefits

• Medical, Dental, and Vision Insurance
• Company Paid Life Insurance
• Disability Insurance
• Pet Insurance
• 401k Program with Employer Matching
• 3 Weeks Paid Time Off (PTO)
• Paid Holidays
• Wellness Initiatives
• Employee Assistance ProgramEligible for Hybrid Work Schedule with Remote Flex Days

Compensation

• The hiring range for this position is between $80,000.00-$120,000.00 annually
• This position is eligible for a monthly commission

EEO Statement

The Fay Group and affiliated companies are an equal opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information, go to

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