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Customer Success & Renewals Specialist

Pantheon, San Francisco, CA, United States


A cloud service provider is seeking a Customer Success Associate in San Francisco. The role focuses on supporting renewals, managing customer accounts, and ensuring operational efficiency. Ideal candidates have 1–4 years of experience in customer success or account management, possess strong negotiation skills, and proficiency in Salesforce. Responsibilities include executing renewal processes, monitoring customer health, and collaborating with finance and sales teams for a seamless experience.
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