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SaaS Renewals Lead | Strategy, Growth & Retention (Hybrid)

Zendesk, Inc., Austin, TX, United States


A leading customer service software provider is seeking a Renewals Manager in Austin, Texas. This role involves managing the contract renewal process for a strategic portfolio of SMB SaaS customers, ensuring retention and growth. The ideal candidate will have 2-4 years of experience in SaaS renewals, strong negotiation skills, and proficiency with Salesforce. The annual OTE ranges from $108,000 to $162,000, with hybrid work flexibility, requiring some in-office attendance. #J-18808-Ljbffr