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SaaS Renewals Lead | Strategy, Growth & Retention (Hybrid)

Zendesk, Inc., Austin, TX, United States


A leading SaaS company in Austin is seeking a Renewals Manager to own and drive the contract renewal process for a strategic portfolio of customers. You will leverage data-driven insights and collaborate with Sales and Customer Success teams to ensure retention, revenue growth, and customer satisfaction. The ideal candidate has 2-4+ years of experience in SaaS renewals or account management, with demonstrated success in achieving retention targets. This hybrid position offers flexibility and requires in-office attendance part of the week. #J-18808-Ljbffr