Director of BPO Operations & Strategy

A leading insurance and consulting firm located in Rockwall, TX is seeking a Director of Business Process Outsourcing to manage outsourced operations across Finance, HR, and more. The successful candidate will be responsible for strategy execution, oversight, and performance management of BPO partners to ensure quality and compliance. With over 8 years of relevant experience and a bachelor’s degree, the ideal applicant will possess strong negotiation skills and strategic thinking abilities.
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