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Staff Analyst Series - Special Investigations & Review

Metropolitan Transportation Authority (MTA), New York, NY, United States


# Staff Analyst Series - Special Investigations & Review**Job ID:** 14839**Business Unit:** MABSTOA**Location:** New York, NY, United States**Regular/Temporary:** Regular**Department:** NYC Transit Authority**Date Posted:** Feb 27, 2026**Description****Job Information**Title:

Staff Analyst Series -ConfidentialFirst Date of Posting:

02.26.2026Last Date of Filing:

Open till filledAuthority:

OADepartment:

Special Investigations & ReviewDivision/Unit:

Special Investigations & ReviewReports to

Vice President Special Investigations & ReviewWork Location:

130 Livingston StreetHours of Work:

9:00am-5:00pm**Compensation**Staff Analyst SeriesAssoc. Staff Analyst (OA):

$93,453 - $121,004Staff Analyst II (OA):

$82,673- $92,077Staff Analyst I (OA):

$71,203 - $84,295**Responsibilities**The Office Assistant provides comprehensive administrative support to the VP to ensure the efficient and effective operation of the office. This role handles sensitive and confidential information, documents incoming complaints, coordinates organizational complaint tracking, and ensures the orderly distribution of assignments.The Office Assistant maintains the case tracking system and investigations database, manages calendars, and oversees secure filing and record‑keeping practices. They create analyses of investigation progress, monitor key departmental priorities, prepare weekly caseload summaries, and generate monthly and annual reports of open cases.This position supports all onboarding and offboarding processes for personnel and is responsible for drafting, formatting, and distributing accurate and professionally prepared correspondence.Serving as the primary point of contact for internal and external inquiries—whether in person, by phone, or via email, the Office Assistant ensures timely and thorough follow‑up to closure. The role may also participate in investigative interviews as needed.The Office Assistant must uphold the highest levels of confidentiality, discretion, and professionalism in all aspects of the work.**Education and Experience****Associate Staff Analyst**A Master’s degree from an accredited college with a major in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and ONE(1) year of satisfactory fulltime professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, fiscal management or in a related field; ORA Baccalaureate degree from an accredited college and THREE (3) years of satisfactory full-time professional experience in the areas described in 1 above.**Staff Analyst I & Staff Analyst II**A master’s degree from an accredited college or university in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, or urban studies, orA baccalaureate degree from an accredited college or university **and** two years of satisfactory fulltime professional experience in one or a combination of the following areas: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area; **or**An associate degree or completion of 60 semester credits from an accredited college or university **and** four years of satisfactory full-time professional experience as described in "**2**" above; **or**A four-year high school diploma or its educational equivalent **and** six years of satisfactory full-time professional experience as described in "**2**" above; **or**A combination of education and/or experience equivalent to "1", "2", "3", or "4" above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college or university for one year of experience. However, all candidates must have a high school diploma.**Desired Skills:**Excellent presentation, communication, and writing skillsProficiency in technical writing, and data analysis, data entry reportingFluency in Microsoft Office applications, especially Excel and Word and GISFile and records management, task prioritization, and workflow organizationKnowledge of New York City Transit subway and/or bus system and the geography of New York City are highly desirable.**Selection Method**Based on evaluation of education, skills, experience, and interview.**Other Information***Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).***Equal Employment Opportunity**MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply. #J-18808-Ljbffr