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Collections Specialist

CFS, Bethesda, MD, United States

Salary min: $20.00

Salary max: $22.00

Duration: Full Time


About the Organization & Opportunity:

  • Our client is well-known within the healthcare industry
  • Growing organization that recently founded
  • Current employees praise the work-life balance and opportunities for professional development and advancement


Collections Specialist

Responsibilities:

  • Collections Specialist will make outbound collections calls.
  • Collections Specialist will make calls based on the aging buckets provided (e.g. a patient balance could be newer or about to go to collections. Calling the patient to get paid in full or put on a payment plan)
  • Collections Specialist will make 50-60 calls/day or 250-300 calls weekly.
  • Collections Specialist role will be patient focused role. (Collections Specialist will not be speaking with insurance.
  • Collections Specialist will complete ad hoc tasks and projects, as requested

Requirements:

  • Experience in medical collections or AR experience in insurance – must be able to explain to the patient why a cost wasn’t covered by insurance.
  • Should have experience with a medical collections software (Epic, Modernizing Medicine, ModMed, etc.)
  • Previous AR experience
  • Basic Excel experience – ability to update a spreadsheet

Personality Fit:

  • Strong customer service skills
  • Clear and professional communication skills
  • Team player
  • Motivated
  • Ability to work independently
  • Not afraid to ask questions

Salary: $43K - $47K

Qualified candidates please submit your resume for immediate consideration for this exciting job opportunity. Thanks!

#INMAR2026