
Collections Specialist
CFS, Bethesda, MD, United States
Salary min: $20.00
Salary max: $22.00
Duration: Full Time
About the Organization & Opportunity:
- Our client is well-known within the healthcare industry
- Growing organization that recently founded
- Current employees praise the work-life balance and opportunities for professional development and advancement
Collections Specialist
Responsibilities:
- Collections Specialist will make outbound collections calls.
- Collections Specialist will make calls based on the aging buckets provided (e.g. a patient balance could be newer or about to go to collections. Calling the patient to get paid in full or put on a payment plan)
- Collections Specialist will make 50-60 calls/day or 250-300 calls weekly.
- Collections Specialist role will be patient focused role. (Collections Specialist will not be speaking with insurance.
- Collections Specialist will complete ad hoc tasks and projects, as requested
Requirements:
- Experience in medical collections or AR experience in insurance – must be able to explain to the patient why a cost wasn’t covered by insurance.
- Should have experience with a medical collections software (Epic, Modernizing Medicine, ModMed, etc.)
- Previous AR experience
- Basic Excel experience – ability to update a spreadsheet
Personality Fit:
- Strong customer service skills
- Clear and professional communication skills
- Team player
- Motivated
- Ability to work independently
- Not afraid to ask questions
Salary: $43K - $47K
Qualified candidates please submit your resume for immediate consideration for this exciting job opportunity. Thanks!
#INMAR2026